DC Customer Service Specialist - Order Coordination

Pride-Mobilit; Pontotoc (MS); On-site; USD 27,000 - 36,000; Full time

Job summary

Pride Mobility Products Corporation in Pontotoc, Mississippi is seeking a warehouse/fulfillment associate to support accurate and timely shipping of customer orders. The role emphasizes order processing, ticketing, and coordination with PP&C, Traffic, Sales, and LTL carriers while maintaining safety and inventory integrity.

Applicants should have at least 6 months of customer service experience and a High School Diploma or GED, with preference for shipping experience, RF scanners, and Oracle

Qualifications

• Must be a friendly team player, professional, detail-oriented, and honest.
• Must have the ability to multi-task, problem-solve, and prioritize in a fast-paced environment.
• Basic working knowledge of Microsoft Office Word and Excel.
• Excellent verbal and written communication skills.
• Must be legally authorized to work in the United States.

Responsibilities

• Respond to customer requests to ensure the accurate and timely delivery of orders.
• Coordinate with PP&C, Traffic, Sales, and LTL carriers to meet or exceed customer expectations.
• Process Pick Tickets.
• Print, sort and file Bill of Ladings (BOLs).
• Assist in re-routing, expediting, and canceling customer orders.
• Assist in Cycle-Counting inventory and Ship Confirmation in the warehouse.
• Maintain Back Order & Supply Eligible Reports.
• Assist in managing Distribution Center Control Board for orders.
• Ensure safety and security rules are observed and report incidents.
• Complete the annual CTPAT Security Training.
• Focus on continuous improvement and teamwork across Pride departments.
• Assist with organization and cleaning of work area; keep aisles clear.

Skills

Team player

Detail-oriented

Problem solving

Microsoft Office

Verbal and written communication

Adaptability

Multi-tasking

Fast-paced environment

Education

High School Diploma or GED

Tools

Oracle

RF scanners

Job description

Pride Mobility Products Corporation in Pontotoc, Mississippi is seeking a warehouse/fulfillment associate to support accurate and timely shipping of customer orders. The role emphasizes order processing, ticketing, and coordination with PP&C, Traffic, Sales, and LTL carriers while maintaining safety and inventory integrity.

Applicants should have at least 6 months of customer service experience and a High School Diploma or GED, with preference for shipping experience, RF scanners, and Oracle