Distribution Center Customer Service Associate

Pride Mobility & Quantum Rehab; Pontotoc (MS); On-site; USD 28,000 - 34,000; Full time

Job summary

Pride Mobility Products®/Quantum Rehab® is seeking a warehouse/order-fulfillment associate to ensure accurate and timely delivery of customer orders. You will coordinate with Production, PP&C, Traffic, Sales, and LTL carriers to meet expectations, process tickets, and handle BOLs.

Responsibilities include rerouting, expediting, and canceling orders; cycle-counting and ship confirmations; and maintaining reports. Safety rules must be followed; CTPAT training is required.

Qualifications

• High School Diploma or GED required.
• Legally authorized to work in the United States without sponsorship.
• At least 6 months of customer service experience.

Responsibilities

• Respond to customer requests to ensure accurate and timely delivery of orders.
• Coordinate with Production, Planning & Control, Traffic, Sales and LTL carriers to meet expectations.
• Process Pick Tickets and print, sort and file BOLs.
• Assist in re-routing, expediting, and canceling customer orders.
• Assist in Cycle-Counting inventory and Ship Confirmation in the warehouse when necessary.
• Maintain Back Order & Supply Eligible Reports.
• Assist in managing Distribution Center Control Board for orders.
• Ensure safety and security rules are observed and accidents reported.
• Complete the annual CTPAT Security Training.
• Work with Pride departments to exceed expectations.

Skills

Teamwork

Attention to detail

Professionalism

Communication

Microsoft Office

Education

High School Diploma or GED

Tools

Oracle

Job description

Pride Mobility Products®/Quantum Rehab® is seeking a warehouse/order-fulfillment associate to ensure accurate and timely delivery of customer orders. You will coordinate with Production, PP&C, Traffic, Sales, and LTL carriers to meet expectations, process tickets, and handle BOLs.

Responsibilities include rerouting, expediting, and canceling orders; cycle-counting and ship confirmations; and maintaining reports. Safety rules must be followed; CTPAT training is required.