Distribution Center Customer Care & Order Fulfillment Specialist

Pride Mobility Products Corporation; Pontotoc (MS); On-site; USD 20,000 - 29,000; Full time

Job summary

Pride Mobility Products Corporation seeks a dependable Shipping/Customer Service Associate in Pontotoc, MS to ensure the accurate and timely delivery of customer orders. You will work closely with Production, Planning & Control (PP&C), Traffic, and carriers to meet customer expectations.

The role requires at least 6 months of customer service, a High School diploma or GED, and basic Microsoft Office skills. Experience with RF scanners and Oracle is a plus.

Qualifications

• At least 6 months of customer service experience.
• High School Diploma or GED.
• Basic working knowledge of Microsoft Office Word and Excel.
• Must be legally authorized to work in the United States without sponsorship now, or in the future.

Responsibilities

• Respond to customer requests to ensure the accurate and timely delivery of orders.
• Coordinate with Production, Planning & Control (PP&C), Traffic, Sales, and LTL carriers to meet customer expectations.
• Process Pick Tickets and print, sort and file Bill of Ladings (BOL's).
• Assist in re-routing, expediting, and canceling customer orders.
• Assist in Cycle-Counting inventory and Ship Confirmation in the warehouse when necessary.
• Maintain Back Order & Supply Eligible Reports.
• Assist in managing Distribution Center Control Board for orders.
• Follow safety rules and complete annual CTPAT Security Training.
• Focus on continuous improvement and collaborate with Pride departments to exceed expectations.
• Keep work area clean and aisles clear.

Skills

Team player

Detail oriented

Excellent communication

Education

High School Diploma or GED

Tools

Microsoft Office

RF scanners

Oracle

Job description

Pride Mobility Products Corporation seeks a dependable Shipping/Customer Service Associate in Pontotoc, MS to ensure the accurate and timely delivery of customer orders. You will work closely with Production, Planning & Control (PP&C), Traffic, and carriers to meet customer expectations.

The role requires at least 6 months of customer service, a High School diploma or GED, and basic Microsoft Office skills. Experience with RF scanners and Oracle is a plus.