DC & Cloud Platform Solution Consultant

Atlassian

United States

Remote

USD 120,000 - 180,000

Full time

4 days ago

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Job summary

Atlassian's Advisory Services invites a Solution Consultant to join our Public Sector team as an individual contributor. You will deliver strategic technical guidance across Data Center and Cloud Platform domains, aligning product capabilities with client goals and outcomes.

You’ll work with customers to showcase value, collaborate with Sales, Product, and Support, and help scale advisory outcomes for enterprise clients.

Qualifications

4–6 years of experience within or working with SaaS companies.
2+ years of customer-facing roles engaging with stakeholders from technicians to executives.
Expertise in Data Center Platform including Atlassian DC ecosystems and related apps (Jira, Jira Service Management, Confluence, Bitbucket, Crowd).
Cloud Platform expertise: migrating to, architecting, and implementing Atlassian Cloud at enterprise scale; security considerations.

Responsibilities

Collaborate with Advisory Services to align on strategic outcomes delivering exceptional service to customers.
Help customers solve business challenges using Atlassian products, practices, and solutions.
Identify and promote opportunities for service and product expansion within client organizations.
Cultivate industry and solution expertise and stay updated on best practices for different teams.
Create technical solution content and prescriptive guidance to support customer goals in Atlassian areas.
Work with cross-functional teams across Atlassian to advocate for customer needs and innovative solutions.
Travel up to 30% domestically, and internationally where needed.