DC Branch Leader — Growth, Service & Compliance

Minority Professional Network, Inc.; Washington (District of Columbia); On-site; USD 76,000 - 115,000; Full time

Job summary

Citi in Washington, DC is hiring a Branch Manager to lead a team, grow sales and client base, and coordinate with the consumer sales team to advance business initiatives. You will administer branch sales, manage staff, plan and budget, conduct daily huddles, and monitor performance to meet metrics while upholding risk controls and compliance.

A Bachelor’s degree and 5–8 years in banking or finance with leadership are required for this full-time role, with a salary range listed and competitive

Qualifications

• 5-8 years of relevant experience required.
• Previous banking or financial industry experience preferred.
• Proven experience managing teams.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Consistently demonstrates analytic skills.

Responsibilities

• Administer branch sales, service, control and management of human resources.
• Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service.
• Execute planning and budgeting activities to ensure branch annual goals are met.
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff.
• Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction.
• Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings.
• Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations.
• Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Skills

Team leadership

Written and verbal communication

Analytical skills

Education

Bachelor's Degree or equivalent experience

Job description

Citi in Washington, DC is hiring a Branch Manager to lead a team, grow sales and client base, and coordinate with the consumer sales team to advance business initiatives. You will administer branch sales, manage staff, plan and budget, conduct daily huddles, and monitor performance to meet metrics while upholding risk controls and compliance.

A Bachelor’s degree and 5–8 years in banking or finance with leadership are required for this full-time role, with a salary range listed and competitive