DC Branch Manager: Grow Sales & Lead Team

Citigroup Inc.; Washington (District of Columbia); On-site; USD 76,000 - 115,000; Full time

Job summary

Citigroup Inc. in Washington, DC, is seeking a Branch Manager SAFE Act (Assistant Vice President) to lead a team, grow sales and client base, and coordinate with the consumer sales group to deliver service excellence.

The role covers staff planning, budgeting, risk controls, training, and performance management, with emphasis on compliance, audits, and hiring decisions. Requires 5–8 years banking experience and a Bachelor's degree; on-site position with a competitive package.

Qualifications

• 5-8 years of relevant experience required.
• Previous experience in banking or financial industry preferred.
• Proven experience managing teams.
• Clear and concise written and verbal communication skills.
• Strong analytical skills.

Responsibilities

• Administer branch sales, service, control and management of human resources.
• Manage staff to ensure clear priorities and high customer service levels.
• Plan and budget to meet annual branch goals.
• Conduct daily huddles and communicate goals and initiatives to staff.
• Monitor performance and take actions to improve customer satisfaction.
• Oversee branch controls, risk management and internal audits.
• Identify training needs and career progression opportunities; conduct performance evaluations.
• Lead recruitment and onboarding of staff across sales and operations.
• Assess risk in business decisions and ensure regulatory compliance; escalate/control issues.

Education

Bachelor's Degree/University degree or equivalent experience

Job description

Citigroup Inc. in Washington, DC, is seeking a Branch Manager SAFE Act (Assistant Vice President) to lead a team, grow sales and client base, and coordinate with the consumer sales group to deliver service excellence.

The role covers staff planning, budgeting, risk controls, training, and performance management, with emphasis on compliance, audits, and hiring decisions. Requires 5–8 years banking experience and a Bachelor's degree; on-site position with a competitive package.