Daytime Dispatcher & Office Admin — Growth & Perks

IICRC; Scranton (Lackawanna County); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Relocation bonus

Signing bonus

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Job summary

SERVPRO® of Greater Scranton is seeking an energetic Office Administrative Assistant to serve as the heart of our office team. You will be the primary contact for our customers during critical moments, coordinating schedules, managing job files, and supporting field technicians and management.

The role requires 2+ years in a fast-paced office, proficiency in Microsoft Office and Google Workspace, and a calm, professional demeanor. In-office, weekday hours with a stable schedule.

Qualifications

• Minimum 2+ years of administrative or office experience in a fast-paced setting.

Responsibilities

• Serve as the welcoming voice on the phone, receiving incoming emergency/service calls, gathering customer details with empathy, and delivering exceptional service.

Skills

Fast-Paced Experience

Tech-Savvy

Communication Skills

Attention to Detail

Multi-tasking

Local Presence

Microsoft Office

Google Workspace

Database management

Mobile/Cloud software

Tools

Microsoft Office

Google Workspace

Database management

Mobile/Cloud software

Job description

SERVPRO® of Greater Scranton is seeking an energetic Office Administrative Assistant to serve as the heart of our office team. You will be the primary contact for our customers during critical moments, coordinating schedules, managing job files, and supporting field technicians and management.

The role requires 2+ years in a fast-paced office, proficiency in Microsoft Office and Google Workspace, and a calm, professional demeanor. In-office, weekday hours with a stable schedule.