Front Desk Administrative Assistant

SERVPRO Team Miller; Zilwaukee (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401K Matching

Company Paid Life Insurance

Paid Time Off

Paid Holidays

Job summary

SERVPRO Team Miller is seeking a Front Desk Administrative Assistant to support busy office operations in Saginaw, MI. The role emphasizes reception, call handling, data entry, and interdepartmental coordination to keep jobs moving smoothly.

The ideal candidate has strong communication, organization, and MS Office skills, and thrives in a fast-paced team environment. Prior office administration experience is preferred.

Qualifications

• Must have strong communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced office.
• Experience with data entry and receptionist duties preferred.

Responsibilities

• Receive general phone calls and greet visitors.
• Receive and dispatch lead calls and job referrals.
• Perform detailed and accurate data entry.
• Assist other departments, as needed.

Skills

Excellent communication

Interpersonal skills

Multi-tasking

Self-motivated

Team-oriented

Proficiency in Microsoft Office

Learn new software

Organizational skills

Attention to detail

Calm under pressure

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Administrative Assistant

Full Time Saginaw, MI, US

4 days ago Requisition ID: 1229

SERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 10 out of 2000+ teams across the country. With over 40 territories across Michigan, Indiana, Illinois and Florida, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago and Miami. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.

Do you love helping people through difficult situations?

Then don’t miss your chance to join our team as a Front Desk Administrative Assistant. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO!

As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

The Front Desk Administrative Assistant plays a pivotal role in facilitating efficient office operations and ensuring seamless communication with customers, stakeholders, and team members. In this role you will perform all office administrative tasks related to customer calls, job management and documentation. As well as perform general office duties, such as filing, answering phones, data entry.

Responsibilities

• Receive general phone calls and greet visitors
• Receive and dispatch lead calls and job referrals
• Perform detailed and accurate data entry
• Assist other departments, as needed

Qualifications

• 2+ year(s) of administrative or office-related experience and business experience
• Working knowledge of current business software technologies is required
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software
• Minimum of HSD/GED, Associate's/Bachelor’s degree preferred
• Ability to successfully complete a background check subject to applicable law

Physical & Work Environment Requirements

• This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, packages that are delivered, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Benefits Offered

• 401K Matching
• Company Paid Life Insurance
• Paid Time Off
• Paid Holidays