Daytime Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Bozeman (MT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

The Lowe’s Customer Service Associate role welcomes customers and helps them find the right home improvement solutions, delivering friendly, efficient service at the checkout. You’ll engage shoppers, answer questions, and support store operations in a part-time capacity.

This role covers various departments, with training across areas as needed. Benefits include health options, tuition assistance, a company 401(k) match, Employee Stock Purchase Program, and associate discounts.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech experience

Reading, writing & basic arithmetic

Prolonged standing ability

Lifting 25 lbs

Job description

The Lowe’s Customer Service Associate role welcomes customers and helps them find the right home improvement solutions, delivering friendly, efficient service at the checkout. You’ll engage shoppers, answer questions, and support store operations in a part-time capacity.

This role covers various departments, with training across areas as needed. Benefits include health options, tuition assistance, a company 401(k) match, Employee Stock Purchase Program, and associate discounts.