Daylight Program Secretary

Paycom - ATS; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 21,000 - 32,000; Full time

Benefits offered by this job

Competitive Hourly Rate

Medical, Dental and Vision Insurance

Short- and Long-Term Disability

Life Insurance

Retirement Plan-6% Employer Contrib. (

Job summary

Chartiers Center, a private non-profit in Pittsburgh, seeks a Program Secretary for the IDD Day Program to provide administrative and operational support. You will be the main contact, manage records, schedule appointments, and assist with program communications to help individuals with IDD engage with the community.

The ideal candidate has a HS diploma or secretarial training, 2–4 years of office experience, strong MS Office skills, and a commitment to confidentiality.

Qualifications

• High School diploma or GED with 4 years' experience or Diploma from Accredited Secretarial/Business School with 2 years' experience and computer skills.
• Experience with an electronic health record is a plus.

Responsibilities

• Provide comprehensive administrative support to the IDD Day Program management and staff.
• Serve as the primary point of contact for incoming phone calls, visitors, and program inquiries.
• Maintain participant records, documentation, and confidential files in accordance with agency policies and regulatory requirements.
• Prepare, process, and distribute correspondence, reports, meeting materials, program communications, and other administrative documents.
• Assist with data entry and recordkeeping
• Coordinate scheduling of appointments, meetings, and program events.
• Support billing, purchasing, supply ordering, and other program-related administrative processes as needed.
• Ensure accurate and timely completion of required paperwork and regulatory documentation.
• Maintain organized filing systems and assist with special projects assigned by the Director
• Uphold confidentiality standards and demonstrate professionalism in all interactions.

Skills

MS Word

Excel

Outlook

Teams

Data entry

Multitasking

Organization

Communication

Confidentiality

Customer service

Education

High School diploma or GED

Secretarial/Business diploma

Tools

Electronic Health Records

Job description

Chartiers Centeris a private, non-profit corporation funded by state, county, third partyinsurancesand private funds. Services include intake, referral, outpatient therapy, psychiatric assessment, service coordination, substance abuse treatment, training and social rehabilitative services, crisis intervention, partial hospitalization, community outreach, day, and recreational services for adults with intellectual disabilities, homeless outreach, and housing program.

As aProgram Secretary forour IDD Day Programwith Chartiers Center, you wouldbe responsible forproviding administrative and operational support for our Day Program that supports individuals with intellectual and developmental disabilities. The position plays a vital role in ensuring the efficient day-to-day functioning of the program while supporting a team dedicated to enhancing the independence and community engagement of adults with intellectual and developmental disabilities.

Job Responsibilities include:

• Provide comprehensive administrative support to the IDD Day Program management and staff.
• Serve as the primary point of contact for incoming phone calls, visitors, and general program inquiries.
• Maintain participant records, documentation, and confidential files in accordance with agency policies and regulatory requirements.
• Prepare, process, and distribute correspondence, reports, meeting materials, program communications, and other administrative documents.
• Assist with data entry and recordkeeping
• Coordinate scheduling of appointments, meetings,and program events.
• Support billing, purchasing, supply ordering, and other program-related administrative processes as needed.
• Ensure accurate and timely completion of required paperwork and regulatory documentation.
• Maintain organized filing systems and assist with special projects assigned by the Director
• Uphold confidentiality standards and demonstrate professionalism in all interactions.

The ideal candidate possess:

• Proficiencyin Microsoft applications, including Word,Excel, Outlook and Teams
• Previous administrative, secretarial or office support preferred
• Strong organizational, multitasking and time management skills
• Proven ability to prioritize tasks, work independently, and maintain productivity in a fast-paced environment with minimal supervision.
• Strong interpersonal, communication, and customer service skills, with the ability to build positive and professional relationships.
• Demonstrates sound judgment, confidentiality, and the ability to handle sensitive situations with tact, discretion, and professionalism.
• Displays a positive attitude, flexibility, and a willingness to learn and take on new responsibilities to support program operations and organizational goals.

Qualifications:

High School diploma/GED and 4years' experience

OR

Diploma from Accredited Secretarial/Business School and 2years' experienceand computer skills

Experience with an electronic health record is a plus!

At Chartiers Center we offer the following benefits

• Competitive Hourly Rate
• Medical, Dental and VisionInsurance
• Short- and Long-TermDisability
• Life Insurance
• Retirement Plan-6% Employer Contribution after one year
• 8 Paid Holidays
• Generous PTO (Paid Time Off)
• Tuition Reimbursement
• Positive and fulfilling work environment!

Diversity and Inclusion-

Each of our clients/individuals is uniquely different and so are we. We hire great people from a wide variety of backgrounds, cultures, and experiences. Not just because it's the right thing to do, but because it makes Chartiers Center Stronger and our clients/individuals healthier. If you share our values and our enthusiasm for our mission, we will be stronger together.

EOE