Part time Front Desk/Registration Specialist

Paycom - ATS; Bridgeville (Allegheny County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly rate

Mon-Fri schedule

Paid holidays

Pro-rated PTO

Positive work environment

Job summary

Chartiers Center in Bridgeville, PA is seeking a Part-Time Front Desk/Registration Specialist to create a welcoming, professional experience for clients receiving services. You will manage check-ins, process payments, and maintain accurate records in our electronic record system.

Ideal candidates have strong communication and multitasking abilities, a high school diploma, and at least one year of related experience in medical or behavioral health settings; confidentiality and customer service

Qualifications

• High School Diploma or GED required.
• At least 1 year of related experience preferred.
• Experience in medical/behavioral health settings is a plus.

Responsibilities

• Answer and direct incoming calls courteously.
• Greet clients and assist with check-in for appointments.
• Process co-payments via cash or card.
• Verify and scan driver's licenses and insurance cards.
• Upload client photos and maintain records in the system.
• Ensure accurate data entry and organized files.
• Close front desk during evening shifts and secure the building.
• Provide excellent customer service in a positive environment.

Skills

Active listening

Communication

Multitasking

Problem-solving

Confidentiality

Customer service

Medical office experience

Education

High School Diploma or GED

Job description

Job Details: Job Location: Main Office - Bridgeville, PA, Position Type: Part Time, Education Level: High School or GED, Salary Range: Undisclosed, Travel Percentage: None, Job Category: Admin - Clerical, Chartiers Center is a private, non-profit corporation funded by state, county, third party insurances and private funds. Services include intake, referral, outpatient therapy, psychiatric assessment, service coordination, substance abuse treatment, training and social rehabilitative services, crisis intervention, partial hospitalization, community outreach, day, and recreational services for adults with intellectual disabilities, homeless outreach, and housing program.

As a Part-Time Front Desk/Registration Specialist at Chartiers Center's Bridgeville office, you will play an important role in creating a welcoming and professional experience for individuals receiving services. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and has strong organizational and customer service skills.

Job Responsibilities

• Answer and direct incoming telephone calls in a courteous and professional manner.
• Welcome clients and assist with the check-in process for scheduled appointments.
• Collect and process co-payments, including cash and credit card transactions.
• Verify and scan driver's licenses and insurance cards into the electronic record system.
• Upload and maintain current client photographs in the system.
• Ensure accurate data entry and maintain organized records.
• For evening shifts, close the front desk area and secure the building at the end of the day.
• Provide exceptional customer service while maintaining a positive and supportive atmosphere for clients and visitors.

Preferred Skills and Qualifications

• Strong active listening and communication skills.
• Ability to multitask and manage competing priorities effectively.
• Excellent problem-solving abilities and attention to detail.
• Commitment to maintaining confidentiality and professionalism.
• Ability to remain calm and composed in stressful or high-volume situations.
• Experience in a medical office, behavioral health setting, social service agency, or similar customer service environment is preferred.

If you are organized, dependable, and enjoy helping others while serving as the first point of contact for our clients, we encourage you to apply and become part of the dedicated team at Chartiers Center.

At Chartiers Center we offer the following:

• Competitive Hourly Rate
• Monday-Friday- Daylight/Evenings
• 8 Paid Holidays
• Pro-ratedPTO (Paid Time Off)
• Positive and fulfilling work environment!

Minimum Qualifications

• High School Diploma or Equivalent
• One (1) year related experience

Diversity and Inclusion- Each of our clients/individuals is uniquely different and so are we. We hire great people from a wide variety of backgrounds, cultures and experiences. Not just because it’s the right thing to do, but because it makes Chartiers Center stronger and our clients/individuals healthier. If you share our values and our enthusiasm for our mission, we will be stronger together. EOE