Day Shift Shelter Support & Safety Advocate

Volunteers of America Northern California and Northern Nevada; Sacramento (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

Volunteers of America Northern California and Northern Nevada is seeking a full-time Day Shift Support Staff for the Meadowview Navigation Center in Sacramento. The role provides safety and compassionate assistance to women experiencing homelessness, coordinating daily routines, meals, and guest support.

You will work as part of a team to uphold trauma-informed, respectful service, perform housekeeping, document concerns, and help guests navigate program requirements while maintaining security

Qualifications

• Ability to communicate and comprehend oral and written instructions while assisting guests in a homelessness program.
• Knowledge of issues surrounding homelessness, trauma, and diverse populations; sensitivity and professionalism.
• Flexibility to work irregular hours and to function both independently and in a team.
• Tact, discretion, and resourcefulness at all times.

Responsibilities

• Perform daily program duties to meet established objectives.
• Engage guests with trauma-informed, strength-based, compassionate, and professional approach.
• Explain program requirements and ensure guest compliance.
• Maintain safety, housekeeping, and grounds security; coordinate meals and daily routines.
• Document guest concerns and notify management as needed.

Skills

Teamwork skills

De-escalate crises

Oral and written communication

Compassionate service

Organizational skills

Job description

Volunteers of America Northern California and Northern Nevada is seeking a full-time Day Shift Support Staff for the Meadowview Navigation Center in Sacramento. The role provides safety and compassionate assistance to women experiencing homelessness, coordinating daily routines, meals, and guest support.

You will work as part of a team to uphold trauma-informed, respectful service, perform housekeeping, document concerns, and help guests navigate program requirements while maintaining security