Neurology Front Desk & Scheduling Specialist (Day Shift)

Trinity Health; Hartford (CT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Day shift

Benefits from day one

Patient-centric environment

Job summary

Trinity Health Of New England is seeking an Administrative Assistant to support an outpatient Neurology practice in Connecticut. You will greet patients, answer phones, schedule appointments, verify insurance, collect copays, and handle registrations and referrals.

The role requires strong clerical skills, familiarity with medical terminology, and the ability to navigate a Windows/Microsoft Office environment. Day shift; benefits from day one are included.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing is preferred; knowledge of patient billing and medical terminology is a plus.
• Excellent keyboard skills and proficiency with Windows and Microsoft Office; accuracy and dependability essential.

Responsibilities

• Greet and communicate with patients in person or by phone in a courteous, professional manner identifying department.
• Answer telephones promptly and professionally using appropriate scripts.
• Process calls to transfer patients to the correct staff member or provider.
• Schedule patient appointments following department protocols to maximize provider productivity.

Skills

Customer service

Phone etiquette

Scheduling

Administrative support

Typing

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows OS

Job description

Trinity Health Of New England is seeking an Administrative Assistant to support an outpatient Neurology practice in Connecticut. You will greet patients, answer phones, schedule appointments, verify insurance, collect copays, and handle registrations and referrals.

The role requires strong clerical skills, familiarity with medical terminology, and the ability to navigate a Windows/Microsoft Office environment. Day shift; benefits from day one are included.