Day Shift Crisis Response Program Manager

Downtown-Emergency-Service-Center; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

ORCA card subsidy

Paid Time Off (34 days per year)

Retirement Plan

Job summary

Downtown Emergency Service Center in Seattle, WA seeks a Project Manager for the Day Shift of the Mobile Rapid Response Crisis Team (MRRCT). The role leads a dedicated crisis outreach group and collaborates with law enforcement, EMS, and hospital staff to coordinate timely responses.

The position requires a Master’s in social work or psychology, plus supervisory experience and a WA driver’s license. This is a full-time, on-site role supporting individuals in crisis and homelessness services.

Qualifications

• Licensed AAC credential or superseding credential per RCW 71.05.020 to act as a Mental Health Professional.
• Master's degree in social work, psychology or related field.
• Two or more years' experience in community-based behavioral health services.
• One or more years' supervisory experience.
• Experience working with adults experiencing homelessness, mental illness and/or substance use disorders.
• Valid Washington State driver's license and insurable driving record.
• Ability to pass a Washington State Criminal background check.
• Knowledge of Recovery Principles and Crisis Intervention.

Responsibilities

• Oversee day shift operations of the MRRCT in coordination with other shifts.
• Manage 24/7 scheduling and staffing for MRRCT services.
• Provide routine administrative and clinical supervision of three Clinical Shift Supervisors.
• Coordinate with law enforcement, EMS, hospital staff and crisis partners for crisis response.

Skills

AAC credential

Supervisory experience

Experience with homelessness

Driver's license

DSM-5 knowledge

Crisis intervention

Communication skills

Education

Master's degree in social work or psychology

Bachelor of Nursing with mental health specialization

Job description

Downtown Emergency Service Center in Seattle, WA seeks a Project Manager for the Day Shift of the Mobile Rapid Response Crisis Team (MRRCT). The role leads a dedicated crisis outreach group and collaborates with law enforcement, EMS, and hospital staff to coordinate timely responses.

The position requires a Master’s in social work or psychology, plus supervisory experience and a WA driver’s license. This is a full-time, on-site role supporting individuals in crisis and homelessness services.