Community Crisis Responder I: Rapid Intervention

City-of-Seattle; Seattle (WA); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Vacation, holiday, and sick leave

Medical, dental, vision insurance

Life and long-term disability

Panel interview process

Job summary

City of Seattle seeks a Community Crisis Responder I to provide rapid response, crisis intervention, and outreach for individuals in behavioral or mental health crises. You will assess needs, coordinate services, and promote community supports under supervision.

Ideal candidates have a related degree and at least 1 year of relevant experience, plus strong communication and collaboration skills for a busy 24/7 environment in Seattle. This is a full‑time, on‑site role with comprehensive benefits.

Qualifications

• Bachelor's degree in social work, psychology, or related field.
• Minimum 1 year experience with individuals with mental health, substance use, or related concerns.
• Current Washington State driver's license.
• Background, fingerprints, and reference checks required.

Responsibilities

• Provide rapid crisis intervention and respond to individuals in crisis.
• Assess urgent needs related to substance use, mental illness, or safety to determine care.
• Recommend appropriate governmental/nonprofit supports and housing options.
• Promote alternatives to jail or hospitalization to stabilize outcomes.
• Coordinate services between individuals, agencies, and CCR team; up to 30 days of care navigation.
• Prepare written status reports and document interviews and observations (HIPAA compliant).
• Participate in meetings and share crisis intervention insights and trends.
• Collaborate with team and leadership to determine client eligibility for programs.
• Develop working relationships with service providers and first responders.
• Manage assigned projects and caseload initiatives.
• Maintain communications with City departments and partner agencies; conduct site visits.

Education

Bachelor's degree in social work, psychology, or related field

1 year experience with mental health/substance use concerns

Effective communication skills

Cultural and emotional intelligence

Job description

City of Seattle seeks a Community Crisis Responder I to provide rapid response, crisis intervention, and outreach for individuals in behavioral or mental health crises. You will assess needs, coordinate services, and promote community supports under supervision.

Ideal candidates have a related degree and at least 1 year of relevant experience, plus strong communication and collaboration skills for a busy 24/7 environment in Seattle. This is a full‑time, on‑site role with comprehensive benefits.