Day Program Lead: Operations & Care Coordinator

Kaizen Lab Inc.; North Haven (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Kaizen Lab Inc. in North Haven, CT is seeking a Lead Staff to support the Program Coordinator and Program Manager in the overall administration of the DDS Day Program.

This on-site role requires strong knowledge of DDS requirements, excellent organizational and communication skills, and the ability to lead a team and work with developmentally disabled adults in structured settings. The position involves coordinating daily operations, staffing schedules, documentation, and safety, with

Qualifications

• High School diploma or GED and 2 years field related experience.
• Knowledge of DDS systems.
• Ability to interact with people with intellectual disabilities.
• Knowledge of basic computer technology and software applications such as Microsoft Word, Excel and Outlook.
• Valid Driver's License and reliable transportation.

Responsibilities

• Assist the Program Coordinator with daily operations of day support programming and operations.
• Complete daily staffing schedules and transportation assignments.
• Display effective communication with internal and external stakeholders as needed.
• Attend mandatory DDS meetings in compliance with DDS and CPM guidelines.
• Provide transportation when necessary.
• Assist Direct Care Staff in daily job responsibilities.
• Ensure all documentation is up-to-date and filed timely on a weekly basis.
• Track, gather and prepare individual data monthly for quality assurance reviews.
• Work with staff to ensure the safety standards are maintained at the facility and agency vehicles, reporting any findings to supervisor.
• Facilitate the completion of all documentation related to individuals serviced each day.
• Ensure all staff are proficiently in-serviced on individuals, PCP’s, BSP’s, protocols, etc.
• Track and document petty cash expenditures daily (where applicable).
• Facilitate teamwork and encourage innovative strategies to foster a productive work environment daily.
• Seek appropriate supervision and guidance when needed.
• Attend meetings and events as directed.
• Effectively respond to crisis and emergency situations with a calm and reasoned response as necessary or directed by Supervisor or other member of the management team.
• Adhere to CPM and DDS policy and procedures or reporting all incidents to guardians, Coordinator, DDS team, CPM management.
• Other duties as assigned.

Skills

DDS program knowledge

Staff leadership

Communication skills

Customer service/interaction

Education

High School diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Kaizen Lab Inc. in North Haven, CT is seeking a Lead Staff to support the Program Coordinator and Program Manager in the overall administration of the DDS Day Program.

This on-site role requires strong knowledge of DDS requirements, excellent organizational and communication skills, and the ability to lead a team and work with developmentally disabled adults in structured settings. The position involves coordinating daily operations, staffing schedules, documentation, and safety, with