Day Program Lead & Operations Coordinator

Kaizen Lab Inc.; Torrington (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Kaizen Lab Inc. seeks a Lead Staff to support the Program Coordinator and Program Manager in administering the DDS Day Program in Torrington, CT. The role requires strong DDS program understanding, organizational skills, and the ability to lead teams in structured settings with developmentally disabled adults.

The position involves coordinating daily operations, staffing, transportation, documentation, meetings, and safety compliance while ensuring high-quality support and timely data reporting.

Qualifications

• Education: High School diploma or GED and related experience preferred.
• Knowledge of DDS systems and requirements.
• Ability to interact with individuals with intellectual disabilities.
• Proficiency with standard MS Office applications (Word, Excel, Outlook).
• Valid Driver's License and reliable transportation.

Responsibilities

• Assist the Program Coordinator with daily operations of day support programming and operations.
• Complete daily staffing schedules and transportation assignments.
• Display effective communication with internal and external stakeholders.
• Attend mandatory DDS meetings in compliance with guidelines.
• Provide transportation when necessary.
• Assist Direct Care Staff in daily job responsibilities.
• Ensure all documentation is up-to-date and filed timely weekly.
• Track, gather and prepare individual data for quality assurance reviews.
• Maintain safety standards for facility and agency vehicles; report findings.
• Facilitate completion of daily documentation for individuals served.
• Ensure staff are trained on individuals and protocols.
• Track petty cash expenditures daily where applicable.
• Foster teamwork and encourage productive work environment.
• Seek supervision when needed and attend meetings as directed.
• Respond calmly to crisis and emergencies as directed.
• Adhere to CPM and DDS policy and procedures.

Skills

DDS knowledge

Staff leadership

Communication skills

Problem solving

Transportation coordination

Education

High School diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Kaizen Lab Inc. seeks a Lead Staff to support the Program Coordinator and Program Manager in administering the DDS Day Program in Torrington, CT. The role requires strong DDS program understanding, organizational skills, and the ability to lead teams in structured settings with developmentally disabled adults.

The position involves coordinating daily operations, staffing, transportation, documentation, meetings, and safety compliance while ensuring high-quality support and timely data reporting.