Day Program Lead - Coordinated Care & Operations

Kaizen Lab Inc.; Bridgeport (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Kaizen Lab Inc. in Bridgeport, CT seeks a Lead Staff to support the Program Coordinator and Program Manager in administering a DDS Day Program.

You will lead team efforts, manage staff scheduling, and ensure compliant documentation while working with developmentally disabled adults in structured settings. Qualifications include a High School diploma or GED with 2 years field experience, DDS systems knowledge, and a valid driver’s license.

Qualifications

• Education: High School diploma or GED with related work experience.
• Must understand DDS systems and ability to work with individuals with intellectual disabilities.
• Proficient with basic computer tools (Word/Excel/Outlook) for documentation.
• Valid driver's license and reliable transportation.

Responsibilities

• Assist the Program Coordinator with daily operations of day support programming and operations.
• Complete daily staffing schedules and transportation assignments.
• Display effective communication with internal and external stakeholders as needed.
• Attend mandatory DDS meetings in compliance with DDS and CPM guidelines.
• Provide transportation when necessary.
• Assist Direct Care Staff in daily job responsibilities.
• Ensure all documentation is up-to-date and filed timely on a weekly basis.
• Track, gather and prepare individual data monthly for quality assurance reviews.
• Ensure safety standards are maintained at the facility and agency vehicles.
• Facilitate completion of documentation related to individuals served daily.
• Ensure staff are trained on individuals, PCPs, BSPs, protocols, etc.
• Track petty cash expenditures daily where applicable.
• Foster teamwork and implement innovative strategies daily.
• Seek supervision and guidance when needed.
• Attend meetings and events as directed.
• Respond to crisis and emergencies calmly as directed by management.
• Adhere to CPM and DDS policies and report incidents as required.
• Other duties as assigned.

Skills

Team leadership

Communication

Crisis management

DDS knowledge

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Kaizen Lab Inc. in Bridgeport, CT seeks a Lead Staff to support the Program Coordinator and Program Manager in administering a DDS Day Program.

You will lead team efforts, manage staff scheduling, and ensure compliant documentation while working with developmentally disabled adults in structured settings. Qualifications include a High School diploma or GED with 2 years field experience, DDS systems knowledge, and a valid driver’s license.