Day Concierge: Resident Experience & Front Desk

Dweck Properties; Arlington (VA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Bonus opportunities

401(k)

Paid time off

Career development training

Job summary

Dweck Properties in Arlington, VA is seeking a Part-Time Day Concierge to welcome residents, guests, and vendors and to help the community run smoothly during the morning shift. You will handle calls, mail and packages, amenity reservations, and service requests while maintaining a friendly, organized front desk environment.

The role emphasizes excellent customer service, privacy, and teamwork to create a welcoming living experience for residents and visitors.

Qualifications

• Genuine interest in welcoming residents and guests.
• Strong communication, organization, judgment, and follow-through.
• Ability to stay composed and solution-oriented in a busy environment.
• Comfort with phones, computers, email, and property-management systems.

Responsibilities

• Greet residents, guests, vendors, and pets; determine needs and direct to the right team.
• Manage calls and front desk communication; take messages and route as needed.
• Coordinate mail and packages; log, secure, and deliver per procedures; conduct audits.
• Assist resident needs such as amenity reservations and guest parking passes.
• Document service requests and coordinate with maintenance; follow up with residents.

Skills

Hospitality mindset

Communication

Customer service

Organizational skills

Phone/computer systems

Tools

Property management systems

Job description

Dweck Properties in Arlington, VA is seeking a Part-Time Day Concierge to welcome residents, guests, and vendors and to help the community run smoothly during the morning shift. You will handle calls, mail and packages, amenity reservations, and service requests while maintaining a friendly, organized front desk environment.

The role emphasizes excellent customer service, privacy, and teamwork to create a welcoming living experience for residents and visitors.