Dawn Stock & Customer Care Associate

Michaels; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental and vision coverage

Job summary

Michaels is hiring for a store associate at CHLT-PARK ROAD, NC. You will help customers, locate products, and ensure a quick, friendly checkout experience while supporting in-store merchandising and omni-channel tasks. The role emphasizes customer care, correct cash handling, and adherence to store standards.

Ideal candidates have retail or customer service experience, are 16 years or older, and can work various shifts including nights and weekends. Benefits include employee discounts and more.

Qualifications

• Retail or customer service experience preferred.
• Must be at least 16 years old.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide fast checkout experience and execute cash handling to standards.
• Educate customers on Rewards program and Private Label Credit Card enrollments.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram (POGs).
• Maintain store recovery, merchandise availability, and in-stock conditions.
• Support shrink and safety programs.
• Adhere to SOPs and company policies.

Skills

Customer service

Cash handling

Retail operations

Communication

Job description

Michaels is hiring for a store associate at CHLT-PARK ROAD, NC. You will help customers, locate products, and ensure a quick, friendly checkout experience while supporting in-store merchandising and omni-channel tasks. The role emphasizes customer care, correct cash handling, and adherence to store standards.

Ideal candidates have retail or customer service experience, are 16 years or older, and can work various shifts including nights and weekends. Benefits include employee discounts and more.