Datacenter Technician

GDT - General Datatech; Phoenix (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

GDT - General Datatech is seeking an on-site Data Center Cable Technician to perform physical patch cabling for servers, infrastructure, appliances, peripherals, and network devices at Phoenix locations.

The role includes installing patch panels, fiber boxes, and trunk cables, plus on-site health checks and routine maintenance to support client environments. You will also manage asset tracking and assist with troubleshooting and coordination with vendor teams.

Qualifications

• Experience with data center cabling, patch panels, fiber boxes, and trunk cables.
• Ability to perform on-site checks, basic troubleshooting, and RMA processing.
• Strong asset tracking, inventory control, and liaison with client teams.

Responsibilities

• Perform all physical patch cabling for in-scope server hardware, infrastructure, appliances, peripherals, and network devices.
• Install data patch panels, fiber boxes, trunk cables, and other structured cabling-related components, as directed by the client and where permissible by local guidelines and regulations
• Perform data cabling-related troubleshooting and repair activities
• Conduct logistics, inventory, and asset tracking as required by the client, including tracking changes to locations and statuses for hardware, assisting relevant L3 groups in troubleshooting infrastructure/network on both hardware and configurations at all in-scope locations
• Oversee asset tracking for in-transit assets
• Manage stock of cable supplies (including maintenance of simple inventory) and inform the client when stock needs replenishing
• Perform on-site health checks at in-scope locations and carry out operations activities as assigned by client provisioning personnel (e.g., rebooting unresponsive systems, reviewing error light indicators/visual checks)
• Escort third-party vendor personnel (e.g., telco engineers) to and from working areas within in-scope locations
• Provide “first line support/Smart Hands” to include visual checks and replacement of Customer Replaceable Units (CRUs), as well as processing RMA parts including receipt, replacement, and return of failed units back to the vendor
• Perform other general maintenance, cleanup, and general data center housekeeping and maintenance as directed by the client

Job description

• Perform all physical patch cabling for in-scope server hardware, infrastructure, appliances, peripherals, and network devices at in-scope locations (including new cabling, cabling upgrades, and cabling decommissions)
• Install data patch panels, fiber boxes, trunk cables, and other structured cabling-related components, as directed by the client and where permissible by local guidelines and regulations
• Perform data cabling-related troubleshooting and repair activities
• Conduct logistics, inventory, and asset tracking as required by the client, including tracking changes to locations and statuses for hardware, assisting relevant L3 groups in troubleshooting infrastructure/network on both hardware and configurations at all in-scope locations
• Oversee asset tracking for in-transit assets
• Manage stock of cable supplies (including maintenance of simple inventory) and inform the client when stock needs replenishing
• Perform on-site health checks at in-scope locations and carry out operations activities as assigned by client provisioning personnel (e.g., rebooting unresponsive systems, reviewing error light indicators/visual checks)
• Escort third-party vendor personnel (e.g., telco engineers) to and from working areas within in-scope locations
• Provide “first line support/Smart Hands” to include visual checks and replacement of Customer Replaceable Units (CRUs), as well as processing RMA parts including receipt, replacement, and return of failed units back to the vendor
• Perform other general maintenance, cleanup, and general data center housekeeping and maintenance as directed by the client