Data Center Technician II

Astreya; Reno (NV); On-site; USD 50,000 - 75,000; Full time

Job summary

Astreya in Reno, NV is seeking an on-site IT hardware technician to diagnose server issues, coordinate hardware replacements, and manage firmware upgrades.

You will configure IP addresses and access credentials, support network admins with cable and optics upgrades, perform ad hoc operational requests, and conduct physical inventory audits to ensure readiness.

Responsibilities

• Diagnose and troubleshoot server issues; isolate root cause with remote teams
• Coordinate procurement and replacement of faulty hardware components
• Install replacement parts and manage return (RMA) to vendors
• Perform firmware upgrades ensuring compliance with approved versions
• Configure: IP addresses
• Default login/access credentials
• Support network admins in cable replacement / re-routing
• Support network admins in optics replacement (server & switch ports)
• Support network admins in hardware upgrades
• Support network admins in rack, stack, and cable devices for remote configuration readiness
• Provide hands-on support for ad hoc operational requests
• Validate connectivity and operational readiness post-installation
• Conduct physical audits for inventory accuracy

Job description

• Diagnose and troubleshoot server issues; isolate root cause with remote teams
• Coordinate procurement and replacement of faulty hardware components
• Install replacement parts and manage return (RMA) to vendors
• Perform firmware upgrades ensuring compliance with approved versions

• Configure:

  • IP addresses
  • Default login/access credentials

• Support network admins in:

  • Cable replacement / re-routing
  • Optics replacement (server & switch ports)
  • Hardware upgrades
  • Rack, stack, and cable devices for remote configuration readiness
• Provide hands-on support for ad hoc operational requests
• Validate connectivity and operational readiness post-installation
• Conduct physical audits for inventory accuracy"