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SISL Global is seeking a datacentre operations professional to own end-to-end incident handling across servers, storage, network, and cabling. You will perform break-fix repairs, component replacements, and complex diagnostics in a high-pressure environment.
You will install, configure, cable, and test hardware at the rack and cabinet level, maintain asset records, and support 24/7 operations including weekends and holidays.
Overview. Performs advanced hardware and network operations with minimal oversight; owns priority incidents end-to-end and isolates root cause across server, storage, and network layers.
Key responsibilities:
Break-fix repair and replacement of servers, switches, routers, optics, and storage
Hardware/software installation, configuration, cabling, and testing; structured-cabling termination and MAC activity (copper & fibre)
Rack, cabinet, and enclosure installation; equipment preparation, staging, and energization
Network-operations support: connectivity troubleshooting, system-level diagnosis, and link/port verification
Monitor infrastructure alerts and respond promptly; proactive inspections and hazard reporting
Accurate updates to asset and cable-management systems using client-specified tooling
Draft and maintain SOPs/MOPs; mentor L1 personnel where present
Work any shift on a 24/7 basis, including weekends and holidays
Requirements:
2-3+ years hands-on datacentre experience; strong diagnostic ability under pressure
Structured-cabling and protocol fluency (Ethernet, fibre, DWDM/CWDM, MPLS as applicable)
Able to lift 50 lbs; flexible 24/7 availability