Datacenter Network Support Engineer – Level 2

Iron Systems, Inc; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Iron Systems, Inc is seeking a Level 2 Network Technician to support data center operations, troubleshoot IT devices, and assist with installations. You will work with the NOC and engineering teams to maintain a reliable data center environment.

The role also involves leading a small on-site team, managing cabling, racks, and electrical safety, and ensuring a clean, organized facility. 4+ years in data center or IT infra is preferred.

Qualifications

• Minimum 4 years of experience in data center operations or IT infrastructure support.
• Experience leading a team executing a project.
• Knowledge of data center environments, including MMR, Cages, and Shared Areas.
• Strong understanding of server hardware components and diagnostics.
• Understanding of network equipment functionalities (routers, switches, firewalls, load balancers).
• Experience with structured cabling, labeling, and organization.

Responsibilities

• Troubleshoot and execute installations with guidance from NOC or engineering on IT devices.
• Maintain and support data center infrastructure and ensure cleanliness and organization.
• Lead a small on-site team of 2–3 L1 engineers during projects or incidents.
• Coordinate with NOC/engineering and document technical procedures and rack elevations.

Skills

Leadership

Project Management

Incident Management

Communication

Attention to Detail

Flexibility

Continuous Learning

Tools

Nutanix

Cisco UCS

KVM

Job description

Iron Systems, Inc is seeking a Level 2 Network Technician to support data center operations, troubleshoot IT devices, and assist with installations. You will work with the NOC and engineering teams to maintain a reliable data center environment.

The role also involves leading a small on-site team, managing cabling, racks, and electrical safety, and ensuring a clean, organized facility. 4+ years in data center or IT infra is preferred.