Data Center Network Engineer II — Troubleshooter

Iron Systems, Inc; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Iron Systems, Inc. is seeking a Level 2 Network Technician to maintain and support data center infrastructure, troubleshoot hardware, and ensure cleanliness and organization of data center spaces.

The role involves leading small teams on projects, installing and testing servers, storage, switches, firewalls, WAN devices, and related infrastructure, coordinating with NOC or engineering, and traveling to remote sites as needed in the Chicago area.

Qualifications

• Minimum 4 years of experience in data center operations or IT infrastructure support.
• Experience leading a team executing a project.
• Experience with data center environments, including MMR, Cages, and Shared Areas.
• Knowledgeable in server hardware components: power cycling, running diagnostics, whole unit replacement, and fault diagnosis.
• Understanding of network equipment functionalities (routers, switches, firewalls, load balancers): power cycling, running diagnostics, whole unit replacement, and fault diagnosis.
• Experienced in structured cabling, including standards, specifications, installation techniques, labeling, and organization.
• Basic electrician skills: power testing, connector types, AC and DC equipment.
• Knowhow to upgrade servers and switches operational systems
• Basic fiber troubleshoots with power meter and looping
• Basic understanding of technology WAN/LAN, Wireless, and Cloud
• Experience working in or around MPOE, IDF, and MDF rooms.

Responsibilities

• Troubleshoot and execute installations with guidance from the NOC or engineering team on IT devices.
• Physical Servers, Storage & Backup Devices, Server Appliances, Hyper-Converged Infrastructure (e.g., Nutanix, Cisco UCS)
• Tape Storage Units, Power Distribution Units (3KVA and below), SAN Fabric Switches
• Network Switches, KVM Units, WAN Optimization Devices, Firewalls
• Access Points, Routers, Optical Transport System, Physical Cabling and Cable Management
• Device connections (peripherals, power, network ports)

Skills

Leadership

Incident management

Communication

Attention to detail

Flexibility

Continuous learning

Tools

Power meter

Ladders

Scissor lifts

PPE

Job description

Iron Systems, Inc. is seeking a Level 2 Network Technician to maintain and support data center infrastructure, troubleshoot hardware, and ensure cleanliness and organization of data center spaces.

The role involves leading small teams on projects, installing and testing servers, storage, switches, firewalls, WAN devices, and related infrastructure, coordinating with NOC or engineering, and traveling to remote sites as needed in the Chicago area.