Datacenter H&F Engineer — 24/7 Shift

HCL Technologies Limited; Englewood (CO); On-site; USD 75,000 - 110,000; Full time

Job summary

HCL Technologies Limited is seeking a Datacenter H&F Engineer to support a 24x7 environment in a shift-based role. You will manage data center operations across servers, storage, network components, and racks, ensuring uptime and adherence to SLAs.

The role involves hands-on hardware work, incident handling, and coordination with vendors for new installations and decommissioning. Strong communication and problem-solving skills are essential.

Qualifications

• 3–7 years in datacenter operations for large customers.
• Experience with capacity planning, power, cooling, and monitoring tools.
• Incidents/service requests handling within SLAs.
• Coordination with DC vendors for projects and break-fixes.

Responsibilities

• Provide 24x7 infra/datacenter support across servers, storage, networks, and racks.
• Rack, stack, cabling, decommissioning, and break-fix of DC hardware.
• Manage incidents and requests, adhering to SLAs.
• Coordinate with vendors for new projects and break-fixes.
• Support new installations and decommissioning activities.
• Oversee DC monitoring and maintenance tasks.

Skills

DC operations

Vendor coordination

24x7 support

Strong communication

Problem solving

Tools

ServiceNow

MS Office

Visio

iLO/IDRAC

Job description

HCL Technologies Limited is seeking a Datacenter H&F Engineer to support a 24x7 environment in a shift-based role. You will manage data center operations across servers, storage, network components, and racks, ensuring uptime and adherence to SLAs.

The role involves hands-on hardware work, incident handling, and coordination with vendors for new installations and decommissioning. Strong communication and problem-solving skills are essential.