Data Center Ops Pro: Hardware & Network Expert

HCL Technologies Limited; Gallatin (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off (PTO)

Paid holidays

Job summary

HCLTech seeks a Data Center Operations Technician to support large-scale data center environments. You will install, troubleshoot, and repair server and network hardware to ensure reliability and performance for clients.

Responsibilities include hardware replacements, on-site issue resolution, RMA coordination, and cross-team collaboration. Training and development are encouraged, with on-call duties as needed.

Qualifications

• 1–2+ years in computer hardware and networking.
• Experience with enterprise network hardware platforms (Juniper, Cisco, Arista).
• Proficiency in Linux CLI and troubleshooting tools.
• Strong problem-solving and communication skills.
• Ability to lift up to 40 pounds.

Responsibilities

• Install, configure, and deinstall enterprise servers and network devices.
• Troubleshoot cabling, power, and device issues on-site.
• Perform hardware break/fix and FRU replacements.
• Coordinate with internal teams and manage RMA processes.
• Document all work and maintain SOPs.
• Participate in on-call rotation and after-hours support.

Skills

Linux OS

Networking fundamentals

Troubleshooting

Documentation

Team collaboration

Education

Degree in Computer Science, Engineering, or related field

Tools

Juniper

Cisco IOS

Arista

Bash

Job description

HCLTech seeks a Data Center Operations Technician to support large-scale data center environments. You will install, troubleshoot, and repair server and network hardware to ensure reliability and performance for clients.

Responsibilities include hardware replacements, on-site issue resolution, RMA coordination, and cross-team collaboration. Training and development are encouraged, with on-call duties as needed.