Data Technician III

Acara Solutions, Inc.; Littleton (CO); On-site; USD 52,000 - 70,000; Full time

Job summary

Acara Solutions, Inc. is seeking a on-site Desktop Technician to support end users with hardware and software issues, including imaging, data migrations, and refresh projects.

You will work with a team, install and configure PCs, and troubleshoot network devices, with opportunities to grow within a global workforce solutions leader.

Qualifications

• 3+ years in data migrations, imaging, and refresh projects.
• 3+ years hardware repair, OS (Windows) and troubleshooting.
• Setup PCs with local accounts and static IPs; basic Linux knowledge.

Responsibilities

• Provide end-user IT support for hardware and software on-site.
• Install and configure network devices and troubleshoot printers/scanners.
• Support data migrations, imaging, and refresh projects.
• Relocate customer employees and activate data drops in new locations.
• Troubleshoot LAN issues and set up PCs.

Skills

Data migrations

Imaging

Hardware repair

Windows OS

Networking

Linux basics (Ubuntu)

Troubleshooting

PC setup and configuration

Tools

Linux (RedHat/Ubuntu)

Job description

We are seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service. Our Desktop Technicians will perform a variety of duties in support of end users for IT hardware and/or software break/fix support, imaging, data migrations, and refresh projects. Under general supervision, this position may require collaboration with technical and managerial staff. Work methods and/or sequence of work is governed by oral/written instructions and established procedures.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting:

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

Sound like a good fit?

What You'll Do:

• Perform a variety of duties in support of end users for IT hardware and/or software.
• Basic technical certification, hardware repair, component level knowledge, operation systems (Windows and application knowledge, troubleshooting techniques
• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices.
• Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).
• Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Set up and configure PCs

Job Requirements

Required Skills / Qualifications:

• Minimum of 3 years experience doing data migrations, imaging, refreshes
• Minimum of 3 years of experience in basic technical hardware repair, component level knowledge, operating system (Windows) and application knowledge, troubleshooting techniques
• Minimum of 3 years of experience in Setup and configuring PC's (creating local accounts and acquire static IPs on customer's Intranet and networks) 2+ years Linux/UNIX (RedHat, Ubuntu, CentOS, Fedora)
  • Installation and Configuration
  • Advanced knowledge of Linux "Command Line" functions

Preferred Skills / Qualifications:

• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Repair and replace data connectors on network cables and data drops.
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Assist with imaging of laptops and PCs for deployment.

Additional Information:

Upon offer of employment, the individual will be subject to a background check and a drug screen.

Possible lifting may be required up to 50 lbs.

Successful candidate must be able to obtain and maintain security clearance.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.