Development Associate

Flatbush Cats; New York (NY); Hybrid; USD 67,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits (medical, dental,

401(k) retirement plan with employer-m

Transit and parking benefit

Paid time off

Paid holidays

Job summary

Flatbush Cats is seeking a Development Associate to support donor data management, gifts processing, reporting, and daily fundraising operations. The role collaborates with the development team to ensure timely, accurate interactions with donors and smooth CRM workflows in Salesforce.

The position is full-time and hybrid, based in Brooklyn, NY with four days in the office weekly. Competitive benefits and a strong commitment to nonprofit fundraising are offered.

Qualifications

• 2+ years of administrative, development, operations, or database management experience
• May come from internships, part-time roles, school projects, or volunteer experience.
• Highly organized with exceptional attention to detail
• Strong written and verbal communication skills
• Comfortable interacting professionally with donors and external stakeholders
• Demonstrated ability to learn new software systems quickly and thoroughly
• Experience working with databases or CRM systems
• Ability to manage multiple priorities and meet deadlines consistently
• Strong sense of accountability and follow-through
• Experience in a nonprofit fundraising environment
• Familiarity with donor database best practices and reporting
• Experience supporting fundraising events or campaigns
• Experience with Salesforce

Responsibilities

• Donor Data & CRM Management: Own the accuracy, structure, and integrity of donor data within Salesforce
• Gift Processing & Donor Communication: Independently manage donor communications related to gifts, records, and inquiries across email and phone
• Development Operations & Coordination: Prepare donor briefings and background research to support meetings and relationship management
• Prospect Research Support: Conduct and synthesize prospect research to support donor cultivation strategy
• Learn and master the tools and systems the team uses (CRM, email platforms, project management tools)
• Identify, implement, and refine process improvements to increase efficiency, accuracy, and consistency across workflows

Skills

Donor data management

Gift processing

CRM systems

Data reporting

Communication

Tools

Salesforce

Job description

Flatbush Cats is a Brooklyn-based 501(c)(3) nonprofit working to reduce overcrowded animal shelters in New York City and prevent more cats from ending up on the street in the first place. What began as a grassroots rescue effort has grown into a citywide organization addressing the root causes through affordable veterinary care, access to spay/neuter services, and community outreach.

At the heart of our work is Flatbush Veterinary Clinic, a high-volume nonprofit clinic serving low-income pet owners, rescue organizations, and Trap-Neuter-Return (TNR) volunteers throughout Brooklyn. Each year, the clinic performs more than 7,500 spay/neuter surgeries—a number that continues to grow—while providing affordable wellness and dental care to thousands of pets.

By combining high-quality veterinary care with a commitment to accessibility, we're helping keep pets with their families while creating a city where more people and pets can receive the support they need.

What you’ll do:

We’re entering a new phase of growth, building on the momentum behind our work while staying focused on a simple philosophy: We focus on a few things and do them exceptionally well while building a community of supporters who believe in our vision.

But fundraising doesn’t run on good intentions alone. It runs on systems, details, follow-through, and trust.

The Development Associate will play a critical role in ensuring the infrastructure behind our donor relationships operates smoothly and accurately. This collaborative, detail-oriented role supports the development team by managing donor data, processing gifts, preparing reports and materials, and ensuring every interaction is timely and thoughtful.

You’ll work closely with a capable and growing team, with strong leadership support and a deeply committed board. This role is designed with realistic expectations, meaningful onboarding, and the space needed to succeed.

This role is ideal for someone who is:

Deeply passionate about our mission

Exceptionally organized and attentive to detail

Dependable and accountable for their work

Personable, professional, and comfortable working with people

Calm and solution-oriented when challenges arise

Curious and quick to learn new systems and tools

Open to feedback and committed to continuous improvement

Work Schedule:

This is a full-time, hybrid position based in Brooklyn, New York, with four days per week in the office.

What you’ll get:

Compensation

The hiring range is $66,500–$75,000 annually, based on experience, skills, and qualifications.

Comprehensive medical, dental, and vision insurance with 100% employer-paid premiums

Health Reimbursement Arrangement (HRA) fully funded to cover the plan deductible

Flexible Spending Account (FSA) with optional employee enrollment

401(k) retirement plan with employer match: 100% match on the first 3% of contributions, plus 50% match on contributions up to 5%

Transit and parking benefit: $60 monthly employer contribution

Paid time off

Paid holidays

Responsibilities:

Donor Data & CRM Management

Own the accuracy, structure, and integrity of donor data within Salesforce

Manage gift processing workflows, ensuring accuracy, timeliness, and compliance

Develop and maintain reporting tools that support team decision-making

Conduct routine data audits to ensure accuracy and consistency

Analyze donor data and reporting outputs to identify trends, inconsistencies, or opportunities

Ensure reporting accuracy and usability for strategic decision-making

Demonstrate discretion and judgment when handling sensitive donor information

Gift Processing & Donor Communication

Independently manage donor communications related to gifts, records, and inquiries across email and phone

Resolve issues with discretion, professionalism, and sound judgment

Determine appropriate next steps and prioritize responses across competing needs

Oversee timely and accurate gift entry, reconciliation, and acknowledgment workflows

Ensure donor interactions reflect organizational standards and reinforce trust

Identify when to elevate complex issues and when to resolve independently

Document communications to maintain continuity, accuracy, and institutional knowledge

Development Operations & Coordination

Prepare donor briefings and background research to support meetings and relationship management

Manage scheduling and coordination of donor meetings and follow-ups

Support execution of event logistics and campaign-related activities

Develop and pull segmented lists for targeted outreach efforts

Build and format Mailchimp email templates and campaigns as assigned

Maintain email-list data, including merge fields, unsubscribes, suppressions, and related automations

Maintain organized systems for digital files and documentation

Prospect Research Support

Conduct and synthesize prospect research to support donor cultivation strategy

Identify potential new major and mid-level donors using available data and tools

Develop clear, actionable summaries to inform team decision-making

Serve as a reliable, responsive team member who anticipates needs and solves problems proactively

Learn and master the tools and systems the team uses (CRM, email platforms, project management tools)

Identify, implement, and refine process improvements to increase efficiency, accuracy, and consistency across workflows

Contribute to a culture of accountability, professionalism, and continuous improvement

Qualifications

Required

2+ years of administrative, development, operations, or database management experience

May come from internships, part-time roles, school projects, or volunteer experience.

Highly organized with exceptional attention to detail

Strong written and verbal communication skills

Comfortable interacting professionally with donors and external stakeholders

Demonstrated ability to learn new software systems quickly and thoroughly

Experience working with databases or CRM systems

Ability to manage multiple priorities and meet deadlines consistently

Strong sense of accountability and follow-through

Preferred

Experience in a nonprofit fundraising environment

Familiarity with donor database best practices and reporting

Experience supporting fundraising events or campaigns

Experience with Salesforce