Data Migrations & Integrations Lead

GrowPath; Durham (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Jove is seeking a highly technical Technical Solutions Lead to join our Technical Services team in Durham, NC. You will lead data and document migrations, support APIs and integrations, and manage special customer projects such as domain migrations and feature transitions.

You will collaborate with Engineering, Product, QA, Implementation, and Customer Success, while not acting as an account manager. This role emphasizes deep technical execution and customer-facing problem solving.

Qualifications

• Five or more years of experience in solutions engineering, technical services, data migration, implementation engineering, application support, or a similar role.
• Extensive experience with data migration and ETL processes.
• Strong SQL skills, including complex queries, troubleshooting, optimization, and production data updates.
• Experience using Python or a similar language for scripting, automation, and data manipulation.
• Experience troubleshooting data quality issues and performing root cause analysis.
• Strong understanding of relational databases, data mapping, and database design.
• Experience working with REST APIs, JSON, authentication, webhooks, logs, and system integrations.
• Experience migrating documents, file metadata, and large data sets.
• Strong analytical, organizational, and technical documentation skills.
• Ability to explain technical issues clearly to both technical and nontechnical audiences.

Responsibilities

• Lead data and document migrations, including extraction, transformation, mapping, loading, and validation.
• Write SQL queries and scripts to investigate issues, correct data, and support migrations.
• Safely complete approved production data updates and corrections using established review and change-control processes.
• Use Python or similar scripting languages to automate tasks, manipulate data, and improve migration processes.
• Serve as a Tier 3 technical escalation resource for complex product, data, document, API, and integration issues.
• Reproduce bugs, investigate root causes, and work with Engineering and QA to test and validate solutions.
• Assist customers and partners with API authentication, data mapping, payloads, errors, and integration testing.
• Support the implementation of integrations such as QuickBooks, OneDrive, and other third-party platforms.
• Manage special technical projects, including domain or URL changes, legacy feature migrations, and complex system configurations.
• Create clear technical documentation, reusable scripts, migration tools, and troubleshooting resources.
• Provide Product and Engineering with insight into recurring customer issues and opportunities to improve the platform.

Skills

SQL

Python scripting

Data migration

ETL processes

REST APIs

Data mapping

Troubleshooting

Documentation

Communication

Problem solving

Education

Bachelor's degree in a technical field

Tools

Power BI

Microsoft 365

Azure

OneDrive

SharePoint

Job description

Jove is seeking a highly technical Technical Solutions Lead to join our Technical Services team in Durham, NC. You will lead data and document migrations, support APIs and integrations, and manage special customer projects such as domain migrations and feature transitions.

You will collaborate with Engineering, Product, QA, Implementation, and Customer Success, while not acting as an account manager. This role emphasizes deep technical execution and customer-facing problem solving.