Data Management Technician

Fayetteville Technical Community College; Fayetteville (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

Fayetteville Technical Community College is seeking a Part-time Data Management Technician to support the North Carolina Military Business Center (NCMBC) with data management and Salesforce administration.

The role involves maintaining client records, performing data cleansing, and assisting with data analysis on special projects while coordinating with the IT team. Some travel may be required; hours are part-time and compensation aligns with local market rates.

Qualifications

• Associate’s degree or higher in Business, CIS, or related field, or equivalent work experience.
• Experience managing computer applications, word processing, spreadsheet, and database software.
• Valid driver’s license with good driving record and ability to drive FTCC vehicles.
• Two years of business, data research, and/or application software systems management.
• Advanced skills in word processing and spreadsheets.

Responsibilities

• Support the Technology Systems Coordinator with data entry and data hygiene for the NCMBC Salesforce system.
• Operate client management software and update data files and peripheral equipment.
• Identify and correct duplicate or incomplete records in Salesforce.
• Standardize data formats (phones, addresses, emails) and validate naming conventions.
• Assist with data imports, exports, and updates for data sets.
• Maintain data integrity and perform regular audits and quality checks.
• Merge and deduplicate account, contract, and client records.
• Collaborate with team to ensure data accuracy and governance standards.

Skills

Data management

Salesforce

Data entry

Data hygiene

Quality checks

Education

Associate’s degree or higher in Business / CIS

Tools

Salesforce

Microsoft Excel

Word processing

Job description

Please see Special Instructions for more details.

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

Candidate(s) recommended for hire are subject to a criminal background check.

First Section

Pool Title

Pool Number

Pool Number S91-26

Announcement Summary

Fayetteville Technical Community College is recruiting for a new member to join our North Carolina Military Business Team and now accepting applications for a Part-time Data Management Technician. The Data Management Technician will provide technical expertise, assistance, and management of database systems for the North Carolina Military Business Center ( NCMBC ); to maintain the NCMBC’s statewide client management database; to assist staff in research, data analysis, and special projects. This is a continuous recruitment pool not specifically advertised. The pool is continuous in order to develop a qualified pool of interested candidates. We invite applications to be submitted for potential openings.

Duties

Essential Duties—Duties may include, but are not limited to, the following:

• Support the Technology Systems Coordinator with the management of data entry and hygiene of NCMBC’s internal client management software and database system (Salesforce) with over 74,000 records.
• Operate client management software systems to update and maintain data files operate associated peripheral equipment.
• Identify and correct duplicate, incomplete, or inaccurate records in Salesforce.
• Standardize data formats (e.g., phone numbers, addresses, email fields).
• Assist the Technology Systems Coordinator with data sets to import, export, and update data.
• Maintain data integrity by validating and enforcing naming conventions.
• Perform regular data audits and quality checks.
• Merge and deduplicate account, contract, and NCMBC client records.
• Collaborate with NCMBC team members to ensure data accuracy.
• Document data cleaning procedures and maintain data governance standards.
• Support the Technology Systems Coordinator to monitor data health.
• Support integration of clean data across connected systems.
• Compile and format external data sets for entry into Salesforce (event data, etc.)
• Coordinate with the Technology Systems Coordinator for suggested data validation rules to prevent bad data entry.
• Inform Technology Systems Coordinator of data trends to identify recurring quality issues.
• In support of the Technology Systems Coordinator, support and test client management system for projects and other duties as assigned.
• Test and debug, in support of the Technology Systems Coordinator, projects as they are developed for production. Research complex problems and discrepancies in records and data management sets.
• As requested by the Technology Systems Coordinator, research awarded contracts and communicate with NCMBC staff and Salesforce system to identify companies that have received contract awards and close out open-solicitations with awarded information.
• Analyze and provide statistical data, in coordination with the Director of Operations – NCMBC and the Technology Systems Coordinator – NCMBC , related to the NCMBC .
• Provide technical support, information, and data entry to internal NCMBC team as requested by Technology Systems Coordinator.
• Provide event-related support, as needed to the Director of Operations – NCMBC .
• Limited daytime and overnight travel required
• Perform other duties as needed or assigned.

Minimum Qualifications

• An Associate’s degree or higher from an accredited college or university in Business, Computer Information Systems, or related field or equivalent work experience.
• Work experience in managing computer applications software, as well as word processing, spreadsheet, and database applications.
• Must possess a valid driver’s license with good driving record, and ability to frequently drive FTCC vehicles.
• Combination of education or experience equivalent to two years of business, data research, and/or application software systems management.
• Advanced skills in word processing and spreadsheet programs.

Preferred Qualifications

• Full or Part Time
• Full or Part Time Part Time

Special Instructions to applicants

NOTE : All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • FTCC Website
  • Indeed
  • NCCCS System Office
  • HigherEdJobs
  • Social Media
  • Glassdoor
  • Internal Email
  • Word of Mouth
  • USJoblink
  • Other