IT Specialist - Administrative Computing

North Central Texas College; Gainesville (TX); On-site; USD 35,000 - 43,000; Full time

Job summary

North Central Texas College IT Specialist - Administrative Computing is responsible for designing, implementing, maintaining, and supporting administrative computer systems. Primary duties include application development, database maintenance, and data integration across systems, with web development and user training as needed.

Responsibilities include CRM-SIS troubleshooting, scripting and report writing, and providing end-user support.

Qualifications

• Associates Degree in Information Technology or related field required.
• Bachelor's degree preferred.
• Two years of experience in application development, multi-server environments, database administration, or related experience.

Responsibilities

• Support for CRM users – troubleshooting discrepancies between CRM and SIS, task flows and automation.
• Learn various applications systems to provide operating system and application system support for all college personnel.
• Support integration of information processes between software systems.
• Write scripts, queries, stored procedures and ad hoc reports.
• Create faculty user accounts.
• Assist end users (faculty, staff, and students) to resolve issues such as logins, passwords, email, and access to specific functionalities/applications.
• Provide user training for operating system and application systems.
• Provide documentation for NCTC specific procedures.
• Test application systems and communicate with application support to resolve system issues.
• Other duties as assigned. Responsibilities and duties may change based on the needs of the department and institution.

Skills

Analytical thinking

Attention to detail

Organizational skills

Customer service

Communication skills

Critical thinking

Technical knowledge

Education

Associates Degree in Information Technology

Bachelor's degree preferred

Job description

IT Specialist - Administrative Computing

Subject to criminal background check. Resume, cover letter, and unofficial transcripts are required in addition to application. Salary is $39,409. Based on the Gainesville Campus. Three positions will be filled from this posting. North Central Texas College (NCTC) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Posting Number

Posting Number 9002090

Title

Title IT Specialist - Administrative Computing

Position Type

Position Type Full-Time

Department

Department Information Services

Job Summary

The purpose of this position is to be closely involved in the design, implementation, maintenance and support of administrative computer systems. Primary responsibilities are application development, database maintenance, and integration of data between systems, web development for software applications and user training and support. Serve as a liaison between departments and vendor support.

Responsibilities and Duties:

• Support for CRM users – troubleshooting discrepancies between CRM and SIS , task flows and automation
• Learn various applications systems to in order to provide operating system and application system support for all college personnel
• Support integration of information processes between software systems
• Write scripts, queries, stored procedures and ad hoc reports
• Create faculty user accounts
• Assist end users (faculty, staff, and students) to resolve issues such as logins, passwords, email, and access to specific functionalities/applications
• Provide user training for operating system and application systems
• Provide documentation for NCTC specific procedures
• Test application systems and communicate with application support to resolve system issues
• Other duties as assigned. Responsibilities and duties may change based on the needs of the department and institution.

Required Education

Associates Degree in Information Technology or related field required
Bachelor's degree preferred

Required Skills & Abilities

• Strong analytical skills
• Strong attention to detail
• Strong organizational skills and the ability to multi-task
• Strong customer service and communication skills
• Critical thinking
• Technical Knowledge

Required Experience

Two (2) years experience application development, multi-server environments, database administration, or related experience.

Posting Date

Posting Date 04/28/2026

Supplemental Questions

* How did you hear about this employment opportunity?

• NCTC website
• Facebook
• LinkedIn
• Employee Referral
• HigherEdJobs
• Indeed.com
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• Chamber of Commerce
• Work in Texas
• Texas Association of Black Personnel in Higher Education
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• Handshake
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• SciencePositions.com
• AdjunctProfessorJobs.com
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• MathematicalJobs.com
• AllHigherEd.com
• AcademicJobs.net
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• FacultyJobs.net
• Monster.com
• TheCNM.org
• Denton Record Chronicle
• The Chronicle of Higher Education
• Cooke County SportsTalk
• Texas Community College Teachers Association
• Southwest Association of College and University Housing Officers
• A Recent Recruiting Event or Job Fair

North Central Texas College provides a referral program to our employees. If an NCTC employee referred you to this position, please provide their FULL NAME below.

(Open Ended Question)

Application Documents

Required Documents

• Resume
• Cover Letter
• Unofficial Transcript

Optional Documents

• Certificate