Program Technician - Cosmetology

Fayetteville Technical Community College; Fayetteville (NC); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

NC State Health Plan

NC State Retirement Plan

Paid Holidays

Educational Benefits

Longevity

Job summary

Fayetteville Technical Community College is seeking a full-time Program Technician to support Cosmetology programs and ensure compliance with the NC Board of Cosmetic Arts. The role covers administrative and clerical duties, preparing required paperwork, maintaining auditable documents, and assisting faculty and students with program updates.

The ideal candidate will have an Associate’s degree (or equivalent) and at least one year of related experience; preference for candidates with a

Qualifications

• Associate’s degree from an accredited college or equivalent.
• One year of increasingly responsible experience in cosmetology, business, or administrative support.

Responsibilities

• Maintain currency on NC Board of Cosmetic Arts regulations.
• Assist faculty and students with updates to board rules and procedures.
• Serve as primary contact and liaison for assigned programs with staff, students and the public.
• Create and manage accurate files and maintain auditable records per NC Board requirements.

Skills

Administrative support

Cosmetology

Education

Associate degree or equivalent

Bachelor degree in business or related field

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Please see Special Instructions for more details.

Screening of applications will begin immediately, with an anticipated hire date of November 1st, 2026. NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

“ Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension.”

Candidate(s) recommended for hire are subject to a criminal background check.

Position Information

Position Title

Announcement Summary

Fayetteville Technical Community College is recruiting for a new member to join our Corporate & Continuing Education Team and now accepting applications for a full-time Program Technician!

The Program Technician position requires a broad knowledge of Cosmetology to perform a full range of technical and program support, administrative support, and complex clerical duties independently for all related Cosmetology programs. Prepare and maintain the required paperwork, and auditable documents, to meet the rules and regulations set forth by the North Carolina Board of Cosmetic Arts.

We offer a valuable benefits package that includes the following:

Essential Duties—Duties may include, but are not limited to, the following:

• Maintain currency on all rules/regulations from the NC Board of Cosmetic Arts.
• Assist faculty and students in the implementation of updates/changes to the rules and regulations from the NC Board of Cosmetic Arts.
• Serve as the primary contact, liaison, and resource for assigned functions and programs with staff, students, and the general public.
• Communicate information in person or by telephone where judgment, knowledge, and interpretation of policies and procedures are necessary; assist students and other staff in interpreting and applying program area policies and procedures; research information related to program area policies and procedures.
• Create and manage accurate files for each student per NC Board of Cosmetic Arts requirements.
• Verify and review materials, applications, records, and reports for completeness, accuracy, and conformance with established regulations and procedures.
• Oversee and monitor student hours through Board approved software.
• Perform a variety of special projects and assignments in assigned area including Cosmetology new student orientation sessions, recruitment activities through group and individual tours of the department, and attend open houses, orientations, and career fairs.
• Establish and maintain a variety of complex, interrelated filing systems including confidential files; maintain manuals and updated resource materials. Complete, submit, and maintain required NC Board of Cosmetic Arts forms in a timely manner.
• Provide training to part-time records clerks.
• Perform a variety of general bookkeeping and clerical accounting duties and responsibilities involved in financial record keeping and reporting for assigned area; support front desk operations as receptionist, cashier, and schedule clinic appointments.
• Provide orientation training to new full-time and part-time faculty on NC Board of Cosmetic Arts processes and software.
• Represent program activities to public and private schools, outside agencies, and corporations.
• Liaison between hiring employers and students.
• Support faculty in implementation of Board approved software for tracking student hours and services, and other technologies.
• Provide preventive maintenance to technology tools and/or request needed maintenance.
• Assist in the ordering and maintenance of supply and material inventories; maintain equipment and supply usage records.
• Coordinate appointments and work orders through facilities, housekeeping, and security.
• Attend workshops, conferences, and meetings related to assigned area of responsibility.
• Perform related duties as assigned.

Minimum Qualifications

• An Associate’s degree from an accredited college with major course work related to assigned area of responsibility; or equivalent.
• One year of increasingly responsible experience in cosmetology, business, or responsible administrative support experience.

Preferred Requirements

• Three years of increasingly responsible administrative support experience that demonstrates the ability to learn and apply policies, procedures, and other guidelines and a Bachelor degree in business, or related field to the area of assignment.

Full or Part Time

Full Time

College Pay Scale

College Pay Scale Minimum starting salary $45,226 annually

Number of Months

Number of Months 12

Employee Benefits

• NC State Health Plan
• NC State Retirement Plan
• Paid Holidays
• Educational Benefits
• Longevity

Posting Number

Posting Number S101-26

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date

Close Date 10/16/2026

Open Until Filled No

Open Until Filled No

Special Instructions to Applicants

Screening of applications will begin immediately, with an anticipated hire date of November 1st, 2026. NOTE : All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

“ Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension.”

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • FTCC Website
  • Indeed
  • NCCCS System Office
  • HigherEdJobs
  • Social Media
  • Glassdoor
  • Internal Email
  • Word of Mouth
  • USJoblink
  • Other
• * Please describe any work or school experience that you have within the field of Cosmetic Arts (if any). (Open Ended Question)
• * Do you have the schedule flexibility to work a combination of daytime hours and evening hours during the same week, depending on program needs?
  • Yes
  • No