Data & Integration Engineer: Genesys/NICE Automation

Tata Consultancy Services Limited; Jersey City (NJ); Presencial; USD 100.000 - 120.000; Jornada completa

Descripción de la vacante

Tata Consultancy Services Limited in Jersey City is seeking a NICE Engineer to design and optimize data analytics workflows using Genesys Cloud, NICE Call Recording, Nexidia, and related technologies. The role emphasizes building robust data pipelines and delivering scalable insights.

The engineer will collaborate with analytics and business teams to translate requirements into technical solutions, ensure secure integrations, and contribute to documentation and runbooks in a fast-paced

Formación

• Experience extracting, transforming, and analyzing data from SQL databases and other sources.

Responsabilidades

• Extract, transform, and analyze data from SQL databases and other sources.
• Develop automated data pipelines using Python, Java, and PowerShell.
• Build and maintain RESTful and SOAP API connections for data ingestion and operations.
• Create dashboards and visualizations using Excel/Tableau/Power BI.
• Collaborate with cross-functional teams to define requirements and deliver scalable solutions.
• Contribute to technical documentation and runbooks.

Conocimientos

Genesys Cloud

NICE Call Recording

Nexidia Interaction Analytics

NICE/IEX Workforce Management

APA

Robotic Automation

Symon/KorkytWallboard

Herramientas

Python

Java

PowerShell

REST API

SOAP API

Descripción del empleo

Tata Consultancy Services Limited in Jersey City is seeking a NICE Engineer to design and optimize data analytics workflows using Genesys Cloud, NICE Call Recording, Nexidia, and related technologies. The role emphasizes building robust data pipelines and delivering scalable insights.

The engineer will collaborate with analytics and business teams to translate requirements into technical solutions, ensure secure integrations, and contribute to documentation and runbooks in a fast-paced