Data Ingestion Delivery Lead

Watershed; San Francisco, New York, Denver (CA, NY, CO); On-site; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Office in Mexico City

4 days in-office per week

Job summary

Watershed is seeking a founding Service Delivery Manager for our Customer Data Services team. You will own end-to-end delivery of Data Ingestion service packages, aligning timelines with customers and internal partners to ensure on-time, on-budget delivery and high client satisfaction.

You’ll collaborate with Data Specialists, Customer Success Managers, and Sustainability Data Advisors to scope packages, manage budgets, and mitigate risks while driving value for enterprise clients.

Qualifications

• 3–6 years delivering client services in B2B software or consulting.
• Directly owned client relationships and problem solving.
• Detail-oriented with strong organization skills.

Responsibilities

• Own end-to-end delivery of Data Ingestion service packages from kickoff to post-go-live
• Scope packages and solutions by understanding data sources and constraints
• Align on timelines with customers and partners; maintain milestones
• Control service hours and budget; forecast burn and manage scope
• Identify risks and escalations; drive mitigation plans and timely escalations

Skills

Project management

Client relationships

Data ingestion

Budget management

Risk mitigation

Job description

Watershed is seeking a founding Service Delivery Manager for our Customer Data Services team. You will own end-to-end delivery of Data Ingestion service packages, aligning timelines with customers and internal partners to ensure on-time, on-budget delivery and high client satisfaction.

You’ll collaborate with Data Specialists, Customer Success Managers, and Sustainability Data Advisors to scope packages, manage budgets, and mitigate risks while driving value for enterprise clients.