Data Entry Specialist

Mega Force; Raeford (NC); On-site; USD 32,000 - 42,000; Part time

Job summary

Mega Force in Pembroke, NC is seeking a detail-oriented Data Entry Specialist for a temporary assignment. You will enter, update, and verify customer complaints, service orders, and grant-related invoices across Salesforce and the NISC platform, ensuring data accuracy and timely processing.

The role requires strong Excel/Word skills, the ability to work in a team, and clear communication. A high school diploma is required; prior data entry or records management experience is preferred, with a

Qualifications

• High school diploma or equivalent required.
• Experience in data entry or records management preferred.
• Proficient with Microsoft Excel and Word; CRM experience helpful.

Responsibilities

• Enter, update, and maintain customer records and invoices in Salesforce and NISC.
• Review records for accuracy and correct discrepancies.
• Generate routine and ad hoc reports for management.
• Coordinate with team members to ensure consistent record-keeping.
• Communicate data issues and status updates clearly.
• Support general administrative tasks on a time-limited assignment.

Skills

Attention to detail

Data entry accuracy

Team collaboration

Time management

Communication

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Salesforce

NISC

CRM systems

Job description

Data Entry Specialist in Pembroke, NC

Job Summary

We are seeking a detail-oriented, collaborative Temporary Data Entry Specialist to support day-to-day administrative and operational data management in Pembroke. This role is responsible for tracking and entering customer complaints, service orders, and grant-related invoices across core business systems while maintaining high standards of data accuracy, organization, and internal communication.

Duties and Responsibilities

• Enter, update, and maintain customer complaint records, service orders, and grant-related invoice data in Salesforce and the NISC platform.
• Review records for accuracy, completeness, and consistency, and correct or elevate discrepancies as needed.
• Track incoming items and maintain organized digital records to support operational visibility and reporting.
• Generate routine and ad hoc reports for management and internal teams based on entered and tracked data.
• Coordinate with team members across departments to confirm information and ensure consistent record-keeping.
• Communicate clearly with coworkers, supervisors, and leadership regarding data issues, missing information, and status updates.
• Support data integrity by following established processes, maintaining confidentiality, and performing basic quality checks.
• Assist with related administrative tasks and special projects assigned during the temporary assignment.

Requirements and Qualifications

• High school diploma or equivalent required.
• Previous data entry, administrative support, customer service, or records management experience preferred.
• Strong attention to detail, organization, and accuracy in data handling
• Strong written and verbal communication skills
• Ability to work effectively in a team-oriented environment while managing multiple tasks and deadlines
• Proficiency in Microsoft Excel & Microsoft Word.
• Ability to learn internal systems quickly; experience with CRM, database, or utility platforms is helpful.
• Desire to be proactive and create a positive experience for others
• Experience using Salesforce, NISC, or similar business systems preferred.
• Precision and consistency when entering and validating information
• Dependability and follow-through in a deadline-driven environment
• Professional communication across teams and leadership levels
• Comfort working with spreadsheets, reports, and system-based records
• Willingness to support shared team goals during a time-limited assignment
• Submit to Drug Screen and Background Search