Customer Service / Data Entry Clerk

Job On Remote Online USA; Charlotte (NC); Remote; USD 28,000 - 34,000; Full time

Job summary

A remote service company is seeking a detail-oriented Customer Service/Data Entry Clerk based in Charlotte, North Carolina. The ideal candidate will have strong communication skills and prior customer service experience. Responsibilities include handling customer inquiries, entering orders, and maintaining inventory. This full-time position offers up to $31,000 a week with the potential for growth in a fast-paced environment.

Qualifications

• Prior Customer Service experience is a must.
• Outstanding written and verbal communication skills.
• Excellent organisational skills and strong attention to detail.

Responsibilities

• Customer service via emails, phone calls, and web customer service.
• Quickly learn about our products, common concerns & problems.
• Perform daily research tasks and inventory maintenance.

Skills

Customer Service

Communication

Organizational Skills

Detail Oriented

Multi-tasking

Education

High School Diploma

Some College Preferred

Tools

Microsoft Office

E-commerce Software

Job description

Charlotte, North Carolina, United States

About the job Customer Service / Data Entry Clerk

Job details

Up to $31,00 a week

Job Type: Full-time

Remote Customer Service/Data Entry

We are looking for someone that is friendly and detailed oriented for our Remote Customer Service/Data Entry position.

Duties and Responsibilities:

• Customer service via emails, phone calls, and web customer service.
• Leave a good impression of our brand to all those they interact with, regardless of whether the interaction is pleasant or unpleasant.
• Quickly learn about our products, common concerns & problems, and ability to apply this knowledge.
• Enter purchase and sales order.
• Perform daily Research tasks.
• Inventory maintenance.
• Processing Data Entry.
• Additional tasks as assigned.

Qualifications:

• Prior Customer Service experience is a must.
• Outstanding written and verbal communication skills.
• Excellent organisational skills and strong attention to detail.
• Self-motivated, goal-oriented, and critical thinking skills are a must.
• Ability to multi-task.
• Capability to work in a fast-paced, team-oriented office environment.
• Basic Skills in Microsoft Office (i.e., Outlook, Word, Excel) and must be comfortable learning new programs and ecommerce software.
• Proficient in basic math: Addition/subtraction, percentages, rounding, division/multiplication.
• Minimum of HighSchool / Some College Preferred.