Enrollment & Data Entry Specialist

Aston Carter; Richfield Township (OH); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid Time Off

Job summary

Aston Carter is seeking a Data Entry / Enrollment Specialist to support clients through enrollment and maintenance processes. The role emphasizes accurate data entry, records management, and verifying participant information in enrollment systems.

The position involves occasional outbound calls to verify data, handling confidential information, and collaborating with internal teams and insurance providers to ensure smooth enrollment operations.

Qualifications

• 2+ years of admin, customer service, enrollment or data entry experience preferred.
• High accuracy and speed in data entry.
• Proficient in MS Office, especially Excel and Outlook.
• Excellent attention to detail and organization.
• Ability to handle confidential information professionally.
• Clear written and verbal communication.
• Ability to prioritize tasks in a fast-paced environment.
• Legible handwriting for manual forms when needed.
• Occasional phone outreach to verify information and resolve discrepancies.
• Experience with enrollment data, records, or administrative tasks.

Responsibilities

• Enter participant/customer information into enrollment, CRM, and related systems.
• Keep records up to date and accurate with enrollment data changes.
• Review and verify participant information for completeness and compliance.
• Provide admin support for benefits enrollment processing.
• Contact customers by phone to verify information and resolve discrepancies.
• Handle confidential information with discretion per privacy standards.
• Organize enrollment documents in electronic and paper formats.
• Complete applications and documents by hand when required.
• Prioritize multiple tasks and deadlines in a fast-paced environment.
• Collaborate with internal teams and insurers to support enrollment.
• Use MS Office to track and communicate enrollment data.
• Support customer service with enrollment inquiries.
• Assist with project-related enrollment activities.

Skills

Data entry

Microsoft Excel

Microsoft Outlook

Attention to detail

Discretion with confidential info

Written and verbal communication

Tools

CRM systems

Enrollment management systems

Handwriting (legible)

Job description

Aston Carter is seeking a Data Entry / Enrollment Specialist to support clients through enrollment and maintenance processes. The role emphasizes accurate data entry, records management, and verifying participant information in enrollment systems.

The position involves occasional outbound calls to verify data, handling confidential information, and collaborating with internal teams and insurance providers to ensure smooth enrollment operations.