Customer Support & Data Entry Clerk

Staffmark Group; Carlsbad (CA); On-site; USD 45,000 - 46,000; Full time

Benefits offered by this job

Steady pay

Medical, Dental, Vision

401(k)

Supportive team

Job summary

Staffmark Group in Carlsbad, CA is hiring a Customer Support Clerk. You will enter customer information, manage orders, and support the service team in a fast-paced office environment.

The role requires a high school diploma, data entry and Google Workspace skills, 30+ WPM typing, attention to detail, and the ability to handle confidential information while collaborating with teammates.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of data entry or administrative support.
• Customer service experience preferred; medical device industry a plus.
• Proficiency with data entry systems and Google Workspace (Sheets & Docs).
• Typing speed 30+ WPM with strong accuracy.
• Attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong written and verbal communication; customer-focused.
• Ability to work independently and with a team.
• Confidentiality and handling sensitive information.
• Sit for extended periods and lift up to 25 pounds.
• Indoor office and light industrial environment with moderate noise.

Responsibilities

• Enter customer information, orders, and service requests into company databases.
• Maintain and organize customer records for accuracy.
• Verify data accuracy and correct discrepancies.
• Conduct routine data audits for integrity.
• Support customer service with accurate information and documentation.
• Organize and file records for easy access.
• Handle sensitive data with confidentiality per policy.
• Collaborate with the team to ensure timely processing.
• Prioritize tasks and meet deadlines in a fast-paced setting.
• Perform additional administrative duties as assigned.

Skills

Data entry

Administrative support

Customer service

Google Workspace

Typing 30+ WPM

Attention to detail

Organizational skills

Multitasking

Communication skills

Confidentiality

Team collaboration

Physical ability

Education

High school diploma

Tools

Google Sheets

Google Docs

Job description

Staffmark Group in Carlsbad, CA is hiring a Customer Support Clerk. You will enter customer information, manage orders, and support the service team in a fast-paced office environment.

The role requires a high school diploma, data entry and Google Workspace skills, 30+ WPM typing, attention to detail, and the ability to handle confidential information while collaborating with teammates.