Data Entry Associate Representative

viva; United States; Remote; USD 36,000 - 52,000; Full time

Job summary

viva seeks a Data Entry Associate Representative to support Medicare Billing. The role emphasizes accuracy, compliance, and data-driven tasks rather than customer interactions. It entails reviewing billing data, posting and reconciling payments, and maintaining records with internal collaboration.

The ideal candidate has strong Excel skills, meticulous attention to detail, and the ability to work independently in a remote setting with state restrictions.

Qualifications

• Experience with Medicare Advantage enrollment and eligibility (Part A, Part B, Part C).
• Strong analytical and data-focused mindset.
• High attention to detail with large volumes of transactional work.
• Proficiency with Microsoft Excel and MS Office.
• Ability to work independently with minimal supervision.
• Strong written communication for internal collaboration.

Responsibilities

• Review billing information for accuracy and resolve discrepancies, errors, and payment issues.
• Post and reconcile payments, credits, refunds, and adjustments to customer accounts.
• Communicate with internal departments regarding billing questions and balances.
• Maintain accurate and organized billing records and documentation.
• Research and resolve billing discrepancies in accordance with policies.
• Prepare billing reports and assist with reconciliation and reporting activities.
• Protect confidential information while maintaining accuracy and professionalism.
• Meet productivity, accuracy, and quality standards while handling multiple tasks.

Skills

Analytical mindset

Problem solving

Attention to detail

Excel (MS Office)

Independent worker

Written communication

Tools

Billing systems

Microsoft Excel

Job description

Remote

The Data Entry Associate Representative is responsible for performing analytical and administrative functions to support Medicare Billing processes. This position is data-driven and transactional in nature, with a strong focus on accuracy, compliance, and Medicare requirements rather than customer-facing activities.

Key Responsibilities

• Review billing information for accuracy and resolve discrepancies, errors, and payment issues
• Post and Reconcile payments, credits, refunds, and adjustments to customer accounts
• Communicate with internal departments regarding billing questions, account balances, and payment concerns
• Maintain accurate and organized billing records and documentation
• Research and resolve billing discrepancies while ensuring compliance with company policies and procedures
• Prepare billing reports and assist with reconciliation and reporting activities
• Protect confidential customer and financial information while maintaining a high level of accuracy and professionalism
• Meet established productivity, accuracy, and quality standards while managing multiple billing tasks and deadlines

Required Qualifications

• Working knowledge of Medicare Advantage enrollment and eligibility (Part A, Part B, and Part C)
• Strong analytical and problem-solving skills with a data-focused mindset
• High attention to detail and ability to manage large volumes of transactional work
• Proficiency in Microsoft Office (especially Excel)
• Ability to work independently with minimal supervision
• Strong written communication skills for internal collaboration

Preferred Qualifications

• 1+ year of experience in healthcare insurance
• 1+ year of experience in billing processing (Medicare Advantage preferred)
• Prior experience with data entry, billing systems, and transaction processing

Notes:

Remote except CA, NY, AK, HI

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status