Data Entry

Aquent; Palo Alto (CA); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

Subsidized health plans

Paid sick leave

Retirement plans with match

Free online training

Job summary

Aquent, in partnership with a major Healthcare company, is seeking a Data Entry / Technical Support Specialist for a temporary assignment in Palo Alto, CA. You will safeguard donor and blood product records while providing a technical resource for local network, hardware, and software infrastructure.

This dual-function role requires strong data entry speed and accuracy, hands-on Windows 11 support, and effective communication to support compliance and operational needs in a Healthcare

Qualifications

• High School Diploma or GED required.
• Proven data entry experience with high speed, high accuracy, and strong attention to detail.
• Hands-on technical proficiency with Windows 11 OS, Remote Desktop Access, computer and printer networking, cellular routers, and VPN configuration.
• Strong hardware and software troubleshooting skills across desktops, laptops, and tablets.
• Excellent written and verbal English communication skills with strong organizational and critical thinking abilities.

Responsibilities

• Data & Inventory Management: input donor history cards and medical records into BECS; flag and release hold units under RN supervision.
• Imaging & Archiving: scan CMHCs and donor charts into Laserfiche; manage digital imaging logs and off-site storage tracking.
• Technical & Network Support: troubleshoot desktop, laptop, and tablet hardware/software issues; assist with local networking and VPN access.
• DonorID Drive Setup: configure and audit DonorID drives across sites, including Production Extraction tasks.
• Quality Assurance & Clerical Support: perform audits to maintain SBC Donor Database integrity and handle office administration.

Skills

Data entry

Windows 11

Remote Desktop

VPN setup

Hardware troubleshooting

Software troubleshooting

English communication

Education

High school diploma

Tools

BECS

Laserfiche

Excel

Job description

Schedule: Tuesday – Friday 12:00PM to 10:30PM

Aquent is partnering with a major Healthcare company to find a Data Entry / Technical Support Specialist for a Temporary opportunity. In this dual-function role, you will safeguard critical donor and blood product records while serving as a key technical resource to support local network, hardware, and software infrastructure.

To be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis (C2C or 1099 is not permitted for this position)

Key Responsibilities

• Data & Inventory Management: Process donor history cards and accurately input medical records into the Blood Establishment Computer Software (BECS) system; flag, correct, and electronically release hold units under RN supervision.
• Imaging & Archiving: Scan Confidential Medical History Cards (CMHCs) and donor charts into Laserfiche, audit digital imaging logs for accuracy, and organize physical files for off-site storage using detailed Excel tracking.
• Technical & Network Support: Troubleshoot desktop, laptop, and tablet hardware/software issues, assist with local computer/printer networking, and set up cellular routers and VPN access.
• DonorID Drive Setup: Open, configure, audit, and close DonorID (DID) drives across mobile drives and centers, executing setup tasks including Production Extraction and Site Master Configuration.
• Quality Assurance & Clerical Support: Perform self and team audits against end-of-shift reports to maintain SBC Donor Database integrity, while handling general office administration and records management.

Requirements & Qualifications

• High School Diploma or GED required.
• Proven data entry experience with high speed, high accuracy, and strong attention to detail.
• Hands-on technical proficiency with Windows 11 OS, Remote Desktop Access, computer and printer networking, cellular routers, and VPN configuration.
• Strong hardware and software troubleshooting skills across desktops, laptops, and tablets.
• Excellent written and verbal English communication skills with strong organizational and critical thinking abilities.

Preferred Qualifications

• Prior experience in a healthcare, blood bank, or bio-tech environment using BECS or document imaging systems such as Laserfiche.
• Familiarity with medical terminology and regulatory compliance standards (FDA, HIPAA).

The target hiring compensation range for this role is $45–$49/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

• subsidized health, vision, and dental plans
• paid sick leave
• retirement plans with a match
• free online training through Aquent Gymnasium

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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