Data Entry & Tech Support Specialist (Healthcare) – Temp

Aquent; Palo Alto (CA); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

Subsidized health plans

Paid sick leave

Retirement plans with match

Free online training

Job summary

Aquent, in partnership with a major Healthcare company, is seeking a Data Entry / Technical Support Specialist for a temporary assignment in Palo Alto, CA. You will safeguard donor and blood product records while providing a technical resource for local network, hardware, and software infrastructure.

This dual-function role requires strong data entry speed and accuracy, hands-on Windows 11 support, and effective communication to support compliance and operational needs in a Healthcare

Qualifications

• High School Diploma or GED required.
• Proven data entry experience with high speed, high accuracy, and strong attention to detail.
• Hands-on technical proficiency with Windows 11 OS, Remote Desktop Access, computer and printer networking, cellular routers, and VPN configuration.
• Strong hardware and software troubleshooting skills across desktops, laptops, and tablets.
• Excellent written and verbal English communication skills with strong organizational and critical thinking abilities.

Responsibilities

• Data & Inventory Management: input donor history cards and medical records into BECS; flag and release hold units under RN supervision.
• Imaging & Archiving: scan CMHCs and donor charts into Laserfiche; manage digital imaging logs and off-site storage tracking.
• Technical & Network Support: troubleshoot desktop, laptop, and tablet hardware/software issues; assist with local networking and VPN access.
• DonorID Drive Setup: configure and audit DonorID drives across sites, including Production Extraction tasks.
• Quality Assurance & Clerical Support: perform audits to maintain SBC Donor Database integrity and handle office administration.

Skills

Data entry

Windows 11

Remote Desktop

VPN setup

Hardware troubleshooting

Software troubleshooting

English communication

Education

High school diploma

Tools

BECS

Laserfiche

Excel

Job description

Aquent, in partnership with a major Healthcare company, is seeking a Data Entry / Technical Support Specialist for a temporary assignment in Palo Alto, CA. You will safeguard donor and blood product records while providing a technical resource for local network, hardware, and software infrastructure.

This dual-function role requires strong data entry speed and accuracy, hands-on Windows 11 support, and effective communication to support compliance and operational needs in a Healthcare