Data-Driven Transit Service Planner

New Orleans Regional Transit Authority; New Orleans (LA); On-site; USD 67,000 - 75,000; Full time

Job summary

The Planning and Scheduling Analyst at New Orleans Regional Transit Authority designs and delivers effective transit service for New Orleans. You will develop bus and streetcar schedules and analyze operational and ridership data to improve efficiency, reliability, and equity across the region.

The role supports Title VI analysis and community engagement, advancing service planning initiatives, and may serve as Project Manager for studies while coordinating with IT and other divisions.

Qualifications

• Bachelor's degree in urban planning, transportation or transit planning, public administration or policy, information systems, Logistics, engineering, or a directly related field.
• 3 years experience in transit, transportation, community development, urban planning, or a related field.

Responsibilities

• Analyze scheduling parameters: passenger loads, reliability, running times, ridership.
• Review, evaluate, and implement schedule changes for effectiveness.
• Develop service plans (route/trip building, rostering) and related materials.
• Conduct field studies and engage with the public, operators, and stakeholders.
• Collaborate with IT to ensure data flow between scheduling system, CAD/AVL, and ITS platforms.
• Conduct data collection to support service modifications and new initiatives.
• Assist in developing the agency Short Term Service Plan.
• Interact with operators, supervisors, and managers to evaluate services.
• Prepare Title VI reports and present findings to staff or external agencies.
• Serve as Project Manager for assigned projects and studies.

Skills

Scheduling analysis

Data analysis

Project management

Stakeholder engagement

IT coordination

Education

Bachelor's degree in urban planning, transportation or transit planning, public administration or policy, information systems, Logistics, engineering, or a directly related field

Tools

CAD/AVL systems

Scheduling software

Job description

The Planning and Scheduling Analyst at New Orleans Regional Transit Authority designs and delivers effective transit service for New Orleans. You will develop bus and streetcar schedules and analyze operational and ridership data to improve efficiency, reliability, and equity across the region.

The role supports Title VI analysis and community engagement, advancing service planning initiatives, and may serve as Project Manager for studies while coordinating with IT and other divisions.