Planning and Scheduling Analyst

New Orleans Regional Transit Authority; New Orleans (LA); On-site; USD 67,000 - 75,000; Full time

Job summary

The Planning and Scheduling Analyst at New Orleans Regional Transit Authority designs and delivers effective transit service for New Orleans. You will develop bus and streetcar schedules and analyze operational and ridership data to improve efficiency, reliability, and equity across the region.

The role supports Title VI analysis and community engagement, advancing service planning initiatives, and may serve as Project Manager for studies while coordinating with IT and other divisions.

Qualifications

• Bachelor's degree in urban planning, transportation or transit planning, public administration or policy, information systems, Logistics, engineering, or a directly related field.
• 3 years experience in transit, transportation, community development, urban planning, or a related field.

Responsibilities

• Analyze scheduling parameters: passenger loads, reliability, running times, ridership.
• Review, evaluate, and implement schedule changes for effectiveness.
• Develop service plans (route/trip building, rostering) and related materials.
• Conduct field studies and engage with the public, operators, and stakeholders.
• Collaborate with IT to ensure data flow between scheduling system, CAD/AVL, and ITS platforms.
• Conduct data collection to support service modifications and new initiatives.
• Assist in developing the agency Short Term Service Plan.
• Interact with operators, supervisors, and managers to evaluate services.
• Prepare Title VI reports and present findings to staff or external agencies.
• Serve as Project Manager for assigned projects and studies.

Skills

Scheduling analysis

Data analysis

Project management

Stakeholder engagement

IT coordination

Education

Bachelor's degree in urban planning, transportation or transit planning, public administration or policy, information systems, Logistics, engineering, or a directly related field

Tools

CAD/AVL systems

Scheduling software

Job description

NEW ORLEANS REGIONAL TRANSIT AUTHORITY

POSITION ADVERTISEMENT- ULU- Represented Opportunity

The Regional Transit Authority gets people moving around New Orleans. Our transit services provide mobility to residents of the city as well as tourists, providing incredible views and comfortable rides through historical neighborhoods and countless attractions. RTAs system includes 4 streetcar lines, 30 bus routes, 2 ferry routes, and paratransit services. Our passengers take more than 19 million rides every year! Come join us and be a part of how New Orleans rolls!

JOB Title

: PLANNING and SCHEDULING ANALYST

Position Status

Full-Time

FLSA CLASSIFICATION: EXEMPT

Starting salary RANGE: $66,500.00 - $75,000.00 ANNUALLY

(This role may be filled at the Senior level, based on qualifications)

Job Summary

The Planning and Scheduling Analyst plays a key role in designing and delivering effective, realistic transit service for the New Orleans Regional Transit Authority. The successful candidate will be responsible for developing bus and streetcar schedules and for compiling and analyzing a wide range of operational and ridership data to improve the efficiency, reliability, and equity of transit service across the region. The position supports Title VI analysis and community engagement to advance service planning initiatives and ensure mobility needs are met throughout the service area. The Planning and Scheduling Analyst may also serve as project manager for service planning efforts and contribute to cross-departmental projects through data analysis, technical review, and coordination.

REPORTS TO

Senior Manager of Planning and Scheduling

TITLES OF POSITIONS REPORTING DIRECTLY TO THIS JOB

NONE

Essential Functions

*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.*

Schedule DEVELOPMENT

• Analyze operational parameters relevant to scheduling and service development: passenger loads, service reliability, running times, ridership, etc.
• Review, evaluate, and make schedule changes to ensure service and schedules are effective and efficient.
• Assist in the development of all aspects of the Service Pick (route and trip building, run-cutting, rostering, etc.) and related materials (headway sheets, driver paddles, service budgets, public timetables, etc.).
• Conduct field studies of existing or proposed transit services, including interacting with the public, operators, and other stakeholders.
• Collaborate with IT to help troubleshoot the flow of schedule data between the agency's scheduling system, CAD/AVL system, and other ITS platforms used both internally and by the public
• Conduct research and data collection to support recommendations for new service, service modifications, and service discontinuations.
• Assist in the development of the agency Short Term Service Plan

Operations integration and support

• Interact with operators, supervisors, and managers to evaluate existing or proposed transit services.
• Assist with development of materials to communicate and implement transit service.
• Perform auxiliary scheduling tasks to ensure all operational data exported to internal and external stakeholders is accurate and timely.
• Provide staff support and coordinate on various projects with other divisions.

Research, program support, and PROJECT MANAGEMENT

• Assist with data collection and processing for the National Transit Database (NTD) report, including data review to ensure accuracy and timeliness of data input.
• Assist agency efforts to maintain Title VI compliance and prepare Title VI reports
• Present findings and recommendations to staff nd/or outside agencies.
• Contribute to research and analysis into alternative and innovative transit solutions (e.g., EVs, Microtransit, etc.)
• Serve as Project Manager for assigned projects and studies.

Minimum Qualifications

Bachelors degree in urban planning, transportation or transit planning, public administration or policy, information systems, Logistics, engineering, or a directly related field from an accredited college or university. 3 years experience in transit, transportation, community development, urban planning, or a related field.