Data-Driven Traffic Control Manager — Lead & Distribution

U-Haul International, Inc.; Buffalo (NY); On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Prescription plans

Dental & vision

Tuition reimbursement

Training & development

Paid holidays

Job summary

U-Haul International, Inc. in Buffalo, NY is seeking a Traffic Control Manager to lead a reservations and equipment distribution team.

You will oversee allocation of trucks, trailers, towing and U-Box storage, analyze demand, and coordinate reservations to maximize service levels and revenue. This full-time role offers comprehensive benefits, advancement opportunities, paid holidays, tuition reimbursement, and extensive training.

Qualifications

• High school diploma or equivalent.
• 2+ years management and team-building experience.
• Customer service oriented with an analytical mind.
• Strong communication, interpersonal, leadership and coaching skills.
• Proficiency in office etiquette to support regional standards.

Responsibilities

• Help provide certainty to customers, field team members and U-Haul dealerships through reservation management and the distribution of trucks, trailers, towing and U-Box storage.
• Coordinate reservations and equipment placement based on demand and productivity.
• Analyze data and formulate strategies to balance equipment within the market.
• Collaborate with rate analysts to optimize inventory and revenue.
• Hire, mentor and lead reservation managers to support distribution strategy and customer service.

Skills

Management & team-building

Customer service oriented

Analytical mindset

Excellent communication

Leadership & coaching

Conflict resolution

Office etiquette

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Buffalo, NY is seeking a Traffic Control Manager to lead a reservations and equipment distribution team.

You will oversee allocation of trucks, trailers, towing and U-Box storage, analyze demand, and coordinate reservations to maximize service levels and revenue. This full-time role offers comprehensive benefits, advancement opportunities, paid holidays, tuition reimbursement, and extensive training.