Traffic & Inventory Operations Manager

U-Haul; Somerville (MA); On-site; USD 56,000 - 57,000; Full time

Benefits offered by this job

Full medical coverage

Prescription plans

Dental and vision plans

Career stability

Opportunities for advancement

Tuition Reimbursement Program

Life insurance

401(k) plan

Job summary

U-Haul is seeking a Traffic Control Manager in the United States to lead a reservations team and oversee equipment distribution across your market. You will optimize truck, trailer, towing, and U-Box allocation to meet demand and drive revenue, while mentoring reservation staff and collaborating with field teams.

Your role requires strong leadership, data analysis, and excellent communication as you balance inventory and coordinate with rate analysts to maximize service levels and gross revenue.

Qualifications

• High school diploma or equivalent.
• Management and team-building experience (2 years minimum).
• Customer service-oriented with an analytical mind.
• Excellent communication, listener, interpersonal, leadership, coaching and conflict-resolution skills.
• Proficiency in office etiquette that helps support and maintain regional Traffic Department standards.

Responsibilities

• Help provide certainty to customers, field team members and U-Haul dealerships through reservation management and the distribution of U-Haul trucks, trailers, towing and U-Box portable storage.
• Coordinate the placement of reservations and equipment based on customer demand and equipment productivity.
• Analyze data and formulate strategies that help balance equipment within your market.
• Work with rate analysts at U-Haul corporate offices and other traffic control managers on balancing inventory to help increase gross revenue managing equipment pricing that will maximize the servicing of more customers
• Hire, mentor and lead a team of reservation managers that support your markets' distribution strategy while providing outstanding customer service and problem-solving abilities to customers U-Haul dealerships and field team members.

Skills

Management

Team-building

Customer service

Communication

Leadership

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Traffic Control Manager in the United States to lead a reservations team and oversee equipment distribution across your market. You will optimize truck, trailer, towing, and U-Box allocation to meet demand and drive revenue, while mentoring reservation staff and collaborating with field teams.

Your role requires strong leadership, data analysis, and excellent communication as you balance inventory and coordinate with rate analysts to maximize service levels and gross revenue.