Data-Driven Traffic & Reservations Leader

U-Haul; Toledo (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Full medical coverage

Prescription plans

Dental and vision plans

Tuition Reimbursement Program

Employee Stock Ownership Plan (ESOP)

401(k) savings plan

Life insurance

Gym Reimbursement Program

Paid holidays, vacation and sick days

Virtual doctor visits

Mindset App Program

Discounts on hotels and more

Financial wellness programs

Job summary

U-Haul is seeking a Traffic Control Manager to lead equipment distribution and reservation operations in a dynamic market. You will manage a team, analyze demand, and coordinate truck, trailer, and U-Box distribution to meet customer needs.

The role emphasizes data-driven decisions, cross-functional collaboration, and delivering exceptional service. The ideal candidate has strong management experience, analytical skills, and excellent communication.

Qualifications

• Proven management and team-building experience (2 years minimum).
• Customer service-oriented with an analytical mind.
• Excellent communication, listener, interpersonal, leadership, coaching and conflict-resolution skills.
• Proficiency in office etiquette that helps support and maintain regional Traffic Department standards.

Responsibilities

• Provide reservation management and distribute trucks, trailers, towing and U-Box storage to meet customer demand.
• Coordinate the placement of reservations and equipment based on demand and productivity.
• Analyze data and formulate strategies that balance equipment within the market.
• Collaborate with rate analysts to balance inventory and maximize service to customers.
• Hire, mentor and lead a team of reservation managers supporting the distribution strategy and customer service.

Skills

Management

Team building

Customer service

Analytical thinking

Communication

Leadership

Coaching

Conflict resolution

Data analysis

Reservation management

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Traffic Control Manager to lead equipment distribution and reservation operations in a dynamic market. You will manage a team, analyze demand, and coordinate truck, trailer, and U-Box distribution to meet customer needs.

The role emphasizes data-driven decisions, cross-functional collaboration, and delivering exceptional service. The ideal candidate has strong management experience, analytical skills, and excellent communication.