Data-Driven Retail Store Manager

Zanesville Welfare Organ. 38 Goodwill Industries In; Lancaster (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Goodwill Industries, Inc. in Lancaster, OH is seeking a Retail Store Manager to lead daily operations at our Lancaster stores. The role involves overseeing two Goodwill locations: East Lancaster Goodwill (1151 East Main St) and West Lancaster Goodwill (505 West Fair Ave).

You will drive efficiency, staff leadership, and customer service excellence to meet goals. The ideal candidate will optimize workflows, supervise teams, manage inventory and donations, and ensure a high standard of quality in

Qualifications

• Experience leading a retail store and supervising staff.
• Strong customer service and visual merchandising skills.
• Ability to analyze workflows and improve efficiency.

Responsibilities

• Oversee store operations to meet revenue and profit targets.
• Supervise staff, scheduling, donations processing, and cash handling.
• Maintain store presentation and customer service standards.
• Ensure compliance with company policies and safety procedures.

Skills

People leadership

Operations management

Customer service

Data-driven decisions

Job description

Goodwill Industries, Inc. in Lancaster, OH is seeking a Retail Store Manager to lead daily operations at our Lancaster stores. The role involves overseeing two Goodwill locations: East Lancaster Goodwill (1151 East Main St) and West Lancaster Goodwill (505 West Fair Ave).

You will drive efficiency, staff leadership, and customer service excellence to meet goals. The ideal candidate will optimize workflows, supervise teams, manage inventory and donations, and ensure a high standard of quality in