Retail Store Manager

Zanesville Welfare Organ. 38 Goodwill Industries In; Lancaster (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Goodwill Industries, Inc. in Lancaster, OH is seeking a Retail Store Manager to lead daily operations at our Lancaster stores. The role involves overseeing two Goodwill locations: East Lancaster Goodwill (1151 East Main St) and West Lancaster Goodwill (505 West Fair Ave).

You will drive efficiency, staff leadership, and customer service excellence to meet goals. The ideal candidate will optimize workflows, supervise teams, manage inventory and donations, and ensure a high standard of quality in

Qualifications

• Experience leading a retail store and supervising staff.
• Strong customer service and visual merchandising skills.
• Ability to analyze workflows and improve efficiency.

Responsibilities

• Oversee store operations to meet revenue and profit targets.
• Supervise staff, scheduling, donations processing, and cash handling.
• Maintain store presentation and customer service standards.
• Ensure compliance with company policies and safety procedures.

Skills

People leadership

Operations management

Customer service

Data-driven decisions

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retail Store Manager

Active - Regular full-time Lancaster, OH, US

2 days ago Requisition ID: 1074

THIS LISTING IS FOR A STORE MANAGER FOR EACH OF OUR RETAIL LOCATIONS IN LANCASTER, OHIO.

• East Lancaster Goodwill - 1151 East Main St, Lancaster, OH 43130
• West Lancaster Goodwill - 505 West Fair Ave, Lancaster, OH 43130

Goodwill Industries, Inc. is seeking individuals to fill the position of Retail Store Manager.

Do you excel at optimizing systems and enhancing operational efficiency? Do you have experience in analyzing workflows, improving processes, and ensuring high levels of productivity and quality? If you have a passion for data-driven decision-making and leading teams to success, we have an exciting opportunity for you.

As a Store Manager you will be responsible for managing the overall operations of our retail store, ensuring both operational efficiency and a high standard of customer service. This position ideal for someone who thrives on creating systems, improving workflows, and driving measurable results. If you are ready to lead with a focus on both data and hands-on execution, we want to hear from you.

General Duties and Responsibilities:

Manage, direct and lead the operation of the retail store to achieve budgeted revenue, expense and net profit by implementing Goodwill Industries policies and procedures. Able to supervise and schedule all truck driver duties, donation processing, stock duties, merchandising and displaying, cashiering and customer service at the retail location. Responsibilities also include: sorting donations, hanging clothing, pricing/displaying merchandise, providing customer service, running the register, working on the sales floor, performing custodial services, and loading and unloading truck as needed.

Zanesville Welfare Organization and Goodwill Industries, Inc. is an Equal Opportunity and Accommodating Employer.

*A BACKGROUND CHECK WILL BE COMPLETED AT THE TIME OF HIRE. THE RESULTS WILL BE REVIEWED BY HR AND UPPER MANAGEMENT TO DETERMINE EMPLOYMENT ELIGIBILITY.*

**WE ARE A DRUG FREE WORKPLACE! A DRUG TEST MAY BE REQUIRED UPON HIRE **