Data-Driven Operations Assistant

ALPHA ACADEMY CHARTER SCHOOL; Fayetteville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Alpha Academy Charter School in Fayetteville, NC is seeking an Office Administrator to support the Director of Operations with clerical tasks, calendars, correspondence, and meeting materials. The role includes arranging meetings, maintaining schedules, and ensuring the site operates effectively.

You will assist in budget review, KPI tracking, and coordinating with Human Resources to uphold policies and processes. Strong writing and customer service skills are essential for success in this role.

Qualifications

• Associate degree or equivalent in Business, Office Administration, or related field.
• Experience in an office setting with public interaction.
• Knowledge of standard office procedures and equipment.
• Proficiency with computer and office applications.
• Experience with Microsoft Office and Google Workspace.
• Excellent writing and proofreading skills.
• Strong communication and customer service abilities.
• Ability to foster positive relationships with internal and external partners.

Responsibilities

• Provide clerical and administrative support to the Director of Operations.
• Generate correspondences, memos, presentations, and meeting materials.
• Arrange meetings and maintain director's calendar; schedule appointments.
• Monitor program needs and assist with budgetary oversight and KPI tracking.
• Collaborate with HR to implement policies and processes.
• Use data to drive business performance and continuous improvement.

Skills

Office administration

Customer service

Communication

Time management

Multitasking

Teamwork

Writing & proofreading

Relationship building

Education

Associate degree in Business/Office Administration

Tools

Microsoft Office Suite

Google Workspace

Job description

Alpha Academy Charter School in Fayetteville, NC is seeking an Office Administrator to support the Director of Operations with clerical tasks, calendars, correspondence, and meeting materials. The role includes arranging meetings, maintaining schedules, and ensuring the site operates effectively.

You will assist in budget review, KPI tracking, and coordinating with Human Resources to uphold policies and processes. Strong writing and customer service skills are essential for success in this role.